Weekdays-Only DME Equipment Coordinator

UPMC; Oakdale (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

No weekend or holiday coverage

Job summary

UPMC Chartwell is seeking a full-time DME Coordinator to join a dedicated team in Oakdale, PA. The role involves receiving, cleaning, testing, assigning, and stocking durable medical equipment and accessories, plus maintaining documentation to track equipment and files.

The position follows a Monday–Friday schedule with rotating shifts and does not require weekend or holiday coverage, offering a broad benefits package and opportunities for career growth.

Responsibilities

• Ensures that proper pump accessories are available and contacts sales representatives for assistance.
• Performs other duties as assigned.
• Timely recovery and response to all equipment issues reported.
• Take initiative to presents ideas/suggestions.
• Sets high goals and standards of performance for self.
• Ensures that rooms are clean and neat, and that equipment is organized for easy retrieval and compliance with accrediting organizations.
• Complete patient letters to recover equipment if unable to contact patient/family/caregiver.
• Maintains confidentiality of information.
• Generate and distribute monthly list of equipment scheduled for yearly preventative maintenance.
• Completes routine inventory of equipment with appropriate investigation.
• Ensure testing station is maintained and tests are completed per protocol.
• Promotes Chartwell culture by providing quality, comprehensive services to all customers through a team.
• Gives high priority to client satisfaction and customer needs.
• Makes sure work meets quality standards.
• Coordinates and supervises delivery and pick-up of equipment with drivers and UPS.
• Timely follow up when equipment not received and reschedules pick-up.
• Acts as a resource for all departments regarding equipment and accessories.
• Handles client complaints in a fair and empathetic manner.
• Receives and cleans equipment.
• Maintains and ensures that equipment is clean, tested, and ready for patient use per all policies and SOPs.
• Exhibits an attitude that promotes teamwork, harmony and goodwill among clients and co-workers.
• Ensures that all pouches are cleaned and in good condition after received.
• Ensures that infection control procedures are followed on all equipment going in and out of the warehouse.
• Ensure outlying branches have adequate stock of equipment.
• Displays a neat, clean, professional appearance at all times.
• Uses appropriate communication lines in relaying problems, concerns, questions, and ideas.
• Demonstrates follow-through on all assigned tasks.
• Keeps accurate and clear records.
• Generate and work inventory reports to identify equipment not being utilized and arrange pick-up.
• Ensure timely return of defective equipment to manufacturer for evaluation and repair.
• Update preventative maintenance dates in patient management system in a timely manner.
• Maintains a courteous demeanor at all times.
• Has the ability to express ideas in writing and completes written reports in a timely manner.
• Ensure patient management system accurately reflects equipment status.
• Shows pride in his/her work.
• Sets priorities appropriately.

Job description

UPMC Chartwell is seeking a full-time DME Coordinator to join a dedicated team in Oakdale, PA. The role involves receiving, cleaning, testing, assigning, and stocking durable medical equipment and accessories, plus maintaining documentation to track equipment and files.

The position follows a Monday–Friday schedule with rotating shifts and does not require weekend or holiday coverage, offering a broad benefits package and opportunities for career growth.