Weddings Catering Manager

FAIRMONT; United States; On-site; USD 80,000 - 90,000; Full time

Job summary

FAIRMONT Hawai’i is seeking a Weddings & Catering Manager to craft bespoke experiences for clients and work closely with Banquet and Culinary teams to design memorable events. The role blends organization, communication, and hands-on event coordination across intimate to grand occasions, on-site at our property.

Responsibilities include responding to inquiries, developing wedding packages, promoting events, and coordinating with vendors for flawless execution.

Qualifications

• Must speak, read, write and understand English.
• Excellent interpersonal and communication skills.
• Must be service oriented and able to communicate effectively with persons at all levels.
• Proficient computer skills including Word, Excel, and Outlook.
• Opera and Social Tables experience is an asset.
• Extensive Food and Beverage knowledge.
• Ability to multi-task in a fast paced, high volume environment.
• Strong team player with professionalism and accountability.
• Prior hospitality management exposure is a plus.

Responsibilities

• Respond to inquiries regarding wedding/catering/event space availability in a professional and timely manner; conduct follow-up calls after information has been sent.
• Conduct catering sales sites for prospecting social events.
• Assist in developing new business ideas and promotions across market segments, focusing on Wedding/Catering Sales and Venue Private Events.
• Create and promote unique wedding packages.
• Proactively sell and service wedding, social and catering events.
• Collaborate with Marketing to develop promotional materials to support revenue growth.
• Communicate estimated event revenue to Director of Conference Services & Catering.
• Generate Banquet Event Orders, resumes and event diagrams promptly.
• Participate in meetings to ensure service delivery excellence.
• Build partnerships with banquet team and vendors to maintain service standards.
• Provide event day coordination for seamless execution.
• Confirm all arrangements with vendors and entertainment, including payments.
• Maintain aloha spirit with engaging, timely, and courteous service.
• Meet with wedding clients, group contacts and meeting planners on site.

Skills

English language proficiency

Interpersonal communication

Customer service

MS Word/Excel/Outlook

Opera

Social Tables

Food & Beverage knowledge

Multi-tasking/Attention to detail

Team player

Prioritization/independence

Education

High School diploma or equivalent

College degree in Hospitality management or related field

Tools

Opera

Social Tables

Job description

Job Description

As a Weddings & Catering Manager, you will have the invaluable opportunity to create bespoke experiences for your clients. As a Weddings & Catering Manager, you will be working closely with our Banquet and Culinary teams menus and design events for your clients. From intimate social gatherings to extravagant events, your organization, detailed planning and communication skills will have our guests feeling cherished and incredible. *Po s ition is based on-site.

Salary range: $80,000-$90,000

What you will be doing:

• Respond to inquiries regarding wedding/catering/event space availability in a professional and timely manner; conduct follow-up calls after information has been sent.
• Conduct catering sales sites for prospecting social events.
• Assist in developing new business ideas and the promotion of existing business within all our market segments, focused primarily on Wedding/Catering Sales and Venue Private Events.
• Create and promote unique wedding packages.
• Proactively sell and service wedding, social and catering events.
• Build relationship with Marketing to develop promotional materials as needed to support further revenue growth.
• Communicate estimated event revenue to Director of Conference Services & Catering.
• Generate Banquet Event Orders, resumes and event diagrams in a timely fashion.
• Participate in periodic Catering/Banquet/Kitchen/Venue meetings to ensure perfection in service delivery.
• Build partnership with banquet team and vendors to ensure service standards are maintained.
• Provide event day coordination to ensure the seamless execution of event elements.
• Confirm all arrangements with vendors and entertainment, including the processing of payments.
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests.
• Focus attention on guest needs, remaining calm and courteous at all times.
• Conduct sales sites for potential wedding and catering business.
• Meet with wedding clients, group contacts and meeting planners on site.

Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including overnight, weekends and holidays, to accommodate the business and demands of the hotel.

Qualifications:
Qualifications

Your experience and skills include:

• Must be able to speak, read, write and understand the English language.
• Requires excellent interpersonal and communication skills, both verbal and written.
• Must be able to read and write to facilitate the communication process.
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
• Must possess basic computational ability.
• Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and Outlook.
• Working knowledge with Opera and Social Tables is an asset
• Extensive Food and Beverage knowledge.
• Must be able to multi-task and be detail-oriented in a fast paced, high volume environment with minimum supervision.
• Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments.
• Assertive, self-starter, self-motivator with a high degree of professionalism and accountability.
• Must be a strong team player and able to meet deadlines.
• Maintain a professional working environment and attitude.

Experience

• Minimum 2 years experience as a Catering and/or Weddings Manager.

Education

• High School diploma or equivalent or vocational training
• College degree in Hospitality management or related field preferred

Additional Information

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Visa Requirements: Applicants must be legally eligible to work the United States

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today : Visit our website to learn more about living and working for Fairmont Hawai’i. www.fairmonthawaiijobs.com

Why work for Accor? Discover a world where life pulses with passion!

Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmontcareers #alwayskealani