Website Marketing Intern

Toshiba Global Commerce Solutions; Durham (NC); On-site; USD 25,000 - 33,000; Full time

Job summary

Toshiba Global Commerce Solutions, Inc. in Durham, NC, is seeking a curious, detail-oriented Marketing intern to help improve our digital presence.

You will own a project reviewing our web content and user experience, and collaborate with teams across Marketing, Sales, Product Management, Services, HR, and regional teams to gather insights and translate them into clear recommendations. You’ll also support day-to-day website content work, gaining real-world experience in digital marketing and web

Qualifications

• Must be able to work on-site at our Durham, NC headquarters at least one day per week; two days in-person preferred.
• Currently pursuing a bachelor's degree in Marketing, Communications, Digital Media, Information Science, Business Administration, or a related field.
• Familiarity with a content management system (CMS), such as WordPress, Storyblok, or a related tool.
• Experience using Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint).
• Working knowledge of how websites function, including navigation, links, and forms, and familiarity with accessibility and UX best practices.
• Strong attention to detail, with the ability to review large amounts of content, spot inconsistencies, and structure findings into clear, prioritized recommendations.
• Strong written and verbal communication, with the confidence to set up meetings and gather input from teams across the business.
• High level of curiosity, initiative, and a willingness to take ownership of projects from start to finish.

Responsibilities

• Signature project – Website Audit: Audit the current website's content, navigation, links, click paths, forms and form tracking, connectivity, accessibility, and brand consistency.
• Stakeholder engagement support: Support the website lead in gathering feedback and requirements from Marketing, Sales, Product Management, Services, HR, and regional teams.
• Content development and maintenance: Help update, organize, and optimize website content for accuracy and brand alignment.
• Website refresh support: Document content requirements, flag improvement opportunities, and assist with content migration planning and project tracking.

Skills

CMS familiarity

Microsoft Office

UX knowledge

Communication

Attention to detail

Ownership mindset

Education

Bachelor's in Marketing, Communications, Digital Media, Info Sci, or related field

Tools

WordPress

Storyblok

Job description

Spring 2027 Internship:

This position is located at our HQ in Durham, NC (Research Triangle Park). Expected program dates are January 19 - April 23, 2027. Anticipated working hours will be 15-30 per week. Final hours and schedule will be determined between the intern and their manager.

Note:

Toshiba Global Commerce Solutions will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Introduction:

We're looking for a curious, detail-oriented student to join our Marketing team and help improve our digital presence. Our website is often the first way retailers, partners, and future employees experience Toshiba Global Commerce Solutions, and we want it to clearly reflect who we are and what we do.

In this role, you'll own a project reviewing our web content and user experience, and you'll work with teams across the business to gather insights and turn them into clear recommendations. You'll also support day-to-day website content work, gaining real-world experience in digital marketing and web content management.

What You'll Work On:

• Signature project – Website Audit: Audit the current website's content, navigation, links, click paths, forms and form tracking, connectivity, accessibility, and brand consistency,
• Stakeholder engagement support: Support the website lead in gathering feedback and requirements from Marketing, Sales, Product Management, Services, HR, and regional teams. This includes scheduling meetings, taking notes, and documenting business requirements for team review.
• Content development and maintenance: Help update, organize, and optimize website content for accuracy and brand alignment.
• Website refresh support: Support the website redesign by documenting content requirements, flagging improvement opportunities, and helping with content migration planning and project tracking.

Required Qualifications:

• Must be able to work on-site at our Durham, NC headquarters at least one day per week; two days in-person preferred.
• Currently pursuing a bachelor's degree in Marketing, Communications, Digital Media, Information Science, Business Administration, or a related field.
• Familiarity with a content management system (CMS), such as WordPress, Storyblok, or a related tool.
• Experience using Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint).
• Working knowledge of how websites function, including navigation, links, and forms, and familiarity with (or willingness to learn) accessibility and user experience (UX) best practices.
• Strong attention to detail, with the ability to review large amounts of content, spot inconsistencies, and structure findings into clear, prioritized recommendations.
• Strong written and verbal communication, with the confidence to set up meetings and gather input from teams across the business.
• High level of curiosity, initiative, and a willingness to take ownership of projects from start to finish.

Preferred Qualifications:

• Internship, coursework, or project experience in marketing, web content, or digital communications.
• Basic design skills with Canva, Figma, or Adobe Creative Suite.
• Interest in how a website supports marketing, sales, and customer goals.
• Familiarity with web analytics (e.g., Google Analytics) or SEO basics.
• Interest in learning how AI tools can improve content, quality checks, and documentation

About the Company:

Toshiba Global Commerce Solutions, Inc., is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

EEO:

Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [e-mail] to request an accommodation.

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part of the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers, the retail industry, and becoming a more responsible company as we help create a brighter future.