Website and Digital Experience Manager

Total System Services; Austin (TX); Remote; USD 74,000 - 100,000; Full time

Job summary

A leading payment technology firm based in Austin, TX is looking for a skilled individual to manage B2B website experiences. The role involves owning website strategy and optimizing user engagement through analytics and conversion tactics. Candidates should possess strong project management skills and an understanding of B2B SaaS buyer journeys. This position is eligible for remote work and offers a competitive salary range of $74,000 to $100,000 with additional commissions.

Benefits

Comprehensive benefits package

Paid time off

Retirement options

Charitable gift matching programs

Qualifications

• 6 years of experience owning or managing B2B website or digital experiences.
• Strong familiarity with web analytics and conversion rate optimization.
• Collaborative mindset to work across teams.

Responsibilities

• Own the strategy and performance of the corporate website.
• Lead segmentation efforts to support mid-market and enterprise buyers.
• Implement conversion rate optimization tactics.

Skills

B2B website management

Project management

Understanding of B2B SaaS buyer journeys

Strong collaboration skills

SEO and paid media strategy

Tools

CMS tools

Web analytics

A/B testing platforms

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

What We Need:

6 years of experience owning or managing B2B website or digital experiences

A strong bias toward action; you spot what’s broken, unclear or underperforming, and you fix it

Proven ability to drive projects forward with limited direction and resources

Strong understanding of B2B SaaS buyer journeys, especially in mid-market and enterprise contexts

Experience translating business strategy and buyer’s needs into user-centric, high-performing websites

Strong familiarity with CMS tools, web analytics, landing page tools, testing platforms, marketing automation integrations, and CRO best practices

A collaborative mindset and ability to partner across marketing, sales and product teams

Strong understanding of SEO and paid media strategy, but focused on quality rather than quantity

Key Focus Areas:

Website Strategy & Experience

Own the end-to-end strategy, roadmap, and performance of the corporate website

Improve messaging clarity, conversion flow, and user journey across key pages

Lead segmentation efforts to differentiate and support mid-market vs. enterprise buyers

Translate business goals into digital experiences that drive action

Execution & Optimization

Collaborate with external web development partners for technical implementation

Work with product marketing and content to keep messaging up-to-date and impactful

Use analytics to identify drop-offs, friction, and opportunities for improvement

Build and run A/B tests and optimization to improve conversion and engagement

Own CMS workflows and ensure fast turnaround on updates and changes

Digital Performance & Conversion Rate Optimization (CRO)

Own and report on web performance metrics (traffic, bounce, form conversions, demo requests)

Partner with demand gen and marketing ops to ensure seamless lead flow, campaign tracking, and attribution

Recommend and implement CRO tactics to increase engagement and lead quality

Modernization and AI-driven Experiences

Stay current on trends in digital experiences, from AI-assisted personalization to new content formats

Champion smarter alternatives to traditional SEO volume (e.g. content for conversion, decision tools, guided flows)

Evaluate and recommend new tools and experience to better engage prospects

“The position listed in this requisition is ineligible for the referral bonus award program”

This position is eligible to be considered for remote hiring

#LI-Remote

Apply By: Friday, July 25, 2025

Pay: Pay Range is from $74,000.00 - $100,000.00 and there is an opportunity for additional commissions/incentive associated with this role.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

"Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado."

Benefits: Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].