Webinar Producer

TeamPeople; Linthicum (MD); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Webcast Producer to deliver exceptional A/V and media support in a dynamic event environment. This role involves technical production for live streaming and virtual events, requiring a blend of creativity and technical expertise. The ideal candidate will have a strong background in multimedia production, excellent customer service skills, and the ability to manage multiple aspects of live events. Join a forward-thinking team dedicated to providing superior customer service and making a significant impact in the media production industry. If you thrive in a fast-paced environment and are passionate about delivering high-quality events, this opportunity is perfect for you.

Benefits

Health insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Voluntary plans

Qualifications

• 5+ years in live synchronous event production with technical support experience.
• Bachelor's degree or equivalent training in Multimedia production required.

Responsibilities

• Produce live webcasts, manage technical setups, and provide support during events.
• Collaborate with clients to develop themes, scripts, and graphic elements.

Skills

Writing and producing

Customer service skills

Technical support for live streaming

Scriptwriting

Event management

Physical tasks (lifting, moving furniture)

Education

Bachelor’s degree in Multimedia production

5+ years of related experience

Tools

Adobe Connect

MS Teams

Zoom

Apple Final Cut

Adobe Creative Cloud Suite

Divinici Resolve

ProTools

Audacity

MPEG Streamclip

Job description

Seeking Webcast Producer to provide daily A/V and media support to clients in a high-end meeting and event environment. Includes technical support for live streaming and synchronous virtual event production. You must be able to have/get a Security Clearance!

**Non-Cleared applicants, if HIGHLY qualified will be considered.**

Duties & Responsibilities

• Meet with clients to create theme of webcast. This includes creating script and rundown and identifying editorial elements.
• Identify tasks and work with A/V team to develop and create graphic elements for the webcast.
• Develop PowerPoint and other presentations.
• Write scripts.
• Oversee set-up of conference rooms, including microphones, projection systems, A/V device control systems, robotic cameras.
• Work with webcast team/external vendor on the distribution of the webcast.
• Technically produce the live webcast and provide helpdesk support to the participants. This includes streaming video, audio production, and technical support to participants.
• Proficiency in industry-relevant streaming platforms such as Adobe Connect, MS Teams, Zencastr, Zoom, and Twitch.

Skills & Qualifications

• Writing and producing.
• Intermediate to advanced knowledge and experience with Adobe Connect and shall be responsible for the creation of virtual rooms, layouts, pods, polls, questions and answers, creating and establishing closed captioning.
• Responsible for establishing, connecting, and managing an audio bridge facilitating connections to Adobe Connect webinar sessions.
• Customer service skills with direct experience in live synchronous event (webinar) applications and video equipment to support streaming events. Strong working knowledge of related applications and hardware in the planning, testing production, and execution of live synchronous events (webinar).
• Proficient in industry standard and media development software packages including, but not limited to: Apple Final Cut, Adobe Creative Cloud Suite, Adobe Connect, Divinici Resolve, ProTools and familiarity with third-party products such as Audacity and MPEG Streamclip.
• Strong knowledge of connectors, cabling, and standard communication signaling. Strong working knowledge of personal computers and webinar equipment setup.
• Prep and upload content for live-streamed events and manage content library.
• Assist and/or perform equipment set-up, troubleshooting of technical issues, and communications testing prior to event.
• Manage attendees and presenters during live-streamed webinar events, providing break out rooms and other accommodations as necessary for live talent.
• Engage with other staff to stage, rehearse with, and direct event hosts and presenters for synchronous virtual events within the Adobe Connect environment or other streaming applications as warranted.
• Strong knowledge of terminal and personal computers, transmission, testing procedures, integration, and equipment set-up.
• Possess a valid motor vehicle operator license.
• Ability to perform physical tasks: lift up to 60 lbs., climb steps and ladders, walk up to one mile, move furniture as required, set-up and break-down tables.

Education & Experience

• Bachelor’s degree in Multimedia production or associated discipline, or equivalent training or certificate, plus a minimum of 5 years of related experience in live synchronous event (webinar) production, technical support, telecommunications protocols, and AV development.
• 5+ years of related experience in streaming video and audio production and technical support.
• Working knowledge of A/V equipment.
• Ability to write scripts and produce live events.
• Secret Security Clearance Required.
• **Non-Cleared applicants, if HIGHLY qualified will be considered.**

Diversity Inclusion & Customer Service Statement

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies, and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Seniority level

Associate

Employment type

Full-time

Job function

Production

Industries

Media Production