Job Description:
The Office Manager is essential in supporting the business by undertaking a comprehensive suite of administrative, clerical, data collection, and human resource support functions for the Contract Manager and the project team. This role encompasses a broad range of responsibilities from administrative duties, document control, and reporting tasks specific to the project, to acting as a crucial conduit between project operations and corporate directives. The Office Manager plays a pivotal role in the effective implementation of company policies, programs, and procedures, ensuring a close and responsive connection to the daily operations of the project, its management, and clients.
Primary Duties and Responsibilities
- Acts as the HR liaison for project staff, handling HR-related queries, new hire processes, payroll setup, benefits enrollment, and onboarding.
- Coordinates comprehensive new employee orientation sessions and ensures the accuracy and completeness of all new hire documentation.
- Support a variety of human resources related functions, including implementation and administration of policies and programs including employment, performance management, payroll, benefits, and training and compensation.
- Manages employee lifecycle events, such as transfers, vacations, promotions, pay adjustments, and terminations, ensuring compliance with documentation.
- Ensures document control and submission adhere to the Maintenance Standard Specification.
- Demonstrates expertise with business systems, for procurement, financial reporting, and HR functionalities. This includes efficient data entry, information retrieval, and report generation to support project operations.
- Prepares monthly reports in a timely, accurate manner including but not limited to client required reports, overtime, payroll and financial reports and work order activity reports.
- Maintain confidential employee files and other project filing including training and license records and vendor insurance certifications.
- Responsible for purchasing supplies, maintaining office equipment, rental and vendor contracts.
- Oversees the procurement process for all patrol yards across project, ensuring efficiency and compliance.
- Responsible for keying payroll hours and work activities for project employees in a timely and accurate manner.
- Responsible for the administration of the projects accounts payable and petty cash account including reconciliation, verification, and distribution.
- Assist in the administration of fleet management system including data entry and invoice review.
- Answers the hot phone and manages all inquiries including recording and tracking of all inquiries to ensure all requests are responded to within contract requirements.
- Responsible for taking and distributing minutes for the Joint Health and Safety Committee (JHSC) quarterly meetings, ensuring accurate documentation of discussions, decisions, and action items.
- Responds to urgent inquiries, coordinating timely assistance as needed.
- Required to be available for as needed for overtime.
- All other duties as assigned.
Knowledge, Skills & Abilities
- Ability to handle confidential information.
- Ability to multi-task with accuracy, work independently with attention to detail and organization.
- Proficient with Microsoft Office applications.
- Ability to learn Timekeeping/HRIS system, excellent verbal, written and interpersonal communication skills with an ability to communicate to all levels of management.
- Very strong customer service orientation.
- General clerical and office administration skills.
- Ability to work in a high-volume, fast-paced changing environment.
- Highly developed sense of safety awareness and perceptive ability.
- Willing to commit to working injury free and have the ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury or accident.
- Ability to communicate with co-workers safety instructions.
- Ability to think clearly and focus on your safety in your immediate surroundings, while properly using equipment as instructed.
Education and Experience
- High School Diploma or GED would be an asset.
- Over 5 years of experience in administrative and/or human resources roles preferred.
- A valid driver's license would be beneficial.
Work Conditions/Physical Demands
- Regularly required to sit for extended periods.
- Occasionally required to stand and walk for brief periods.
- Frequent use of hands and fingers for handling or feeling and reaching with hands and arms.
- Must have good vision for close work, distance viewing, color differentiation, and focusing adjustments.
Work Environment
- Primarily an office setting.
- Typically experiences a moderate noise level.