Overview
Employer Industry: Branding and Marketing Services
Why consider this job opportunity
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to work with a diverse range of clients, including Fortune 500 companies
- Engage in meaningful work that enhances customer satisfaction and brand loyalty
- Be part of a leading company in the $25B industry
What to Expect (Job Responsibilities)
- Act as a liaison between internal teams and the Web Operations team to support microsites and interfaces
- Serve as a subject matter expert on eCommerce software platforms and their backend features
- Communicate updates to internal teams and ensure the client key contact is informed of progress
- Manage data collection for microsite development and collaborate with web developers on configurations
- Perform essential microsite functions, including item addition, report generation, and basic troubleshooting
What is Required (Qualifications)
- Experience in eCommerce or web content management
- Strong communication skills to liaise between various teams
- Ability to manage data collection and project timelines effectively
- Familiarity with web development processes and content management systems
- Willingness to train and empower team members for self-service capabilities
How to Stand Out (Preferred Qualifications)
- Previous experience working with eCommerce software platforms
- Knowledge of microsite development and management
- Background in customer service or client relations
- Proficiency in basic troubleshooting and technical support
- Experience in a fast-paced, team-oriented environment
#Branding #MarketingServices #eCommerce #CustomerSatisfaction #CareerGrowth
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