Web Content Specialist

ALTA IT Services, LLC; United States; On-site; USD 50,000 - 63,000; Full time

Job summary

ALTA IT Services is hiring a Web Content Specialist to support a leading health insurance client. This role involves managing and editing content across web platforms, ensuring compliance with branding and legal standards, and collaborating with cross-functional teams. Candidates should have a Bachelor’s Degree or equivalent experience, along with skills in SEO and web usability.

Benefits

Competitive compensation

Career development opportunities

Health and welfare benefits

401(k) plan

Qualifications

• Minimum 1 year experience in web content editing or management.
• Strong skills in proofreading and web usability.
• Experience with CMS platforms and basic HTML.

Responsibilities

• Manage and edit web content using CMS and HTML.
• Ensure compliance with branding and legal guidelines.
• Conduct testing and quality assurance for web features.

Skills

Proofreading

Web content editing

SEO

508 accessibility standards

Communication

Customer service

Education

Bachelor’s Degree in Communications, Marketing, Writing, or related field

4 years relevant experience in lieu of a degree

Tools

CMS platforms

Adobe Creative Cloud

Microsoft Office Suite

Job description

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ALTA IT Services is seeking a detail-oriented and experienced Web Content Specialist to support a leading health insurance client. The Web Content Specialist will play a key role in editing, implementing, and managing content across various external-facing web and digital platforms, including websites and email communications. This position involves working closely with cross-functional teams to ensure content meets branding, legal, accessibility, and usability standards, while aligning with marketing and business goals.

Key Responsibilities

Web Content Management

• Perform updates and edits to websites using a content management system (CMS) and basic HTML.
• Ensure web content aligns with style guides, accessibility (508 compliance), and SEO best practices.
• Tag content with appropriate metadata to improve searchability.
• Collaborate with business owners and stakeholders to gather requirements and provide updates.

Content Editing & Compliance

• Manage and execute content changes in line with legal, branding, and editorial guidelines.
• Prioritize tasks and projects to meet deadlines with consistent communication and follow-through.
• Draft and review standard operating procedures (SOPs) for content management processes.
• Use analytics and SEO insights to optimize content structure, navigation, and user experience.

Testing & Quality Assurance

• Assist in testing new designs, pages, and digital features.
• Conduct unit and user acceptance testing (UAT) to ensure functionality and compliance.
• Document findings and ensure proper resolution of issues before deployment.
• Ensure editorial consistency, clarity, grammar, and style across all content.

Email & Digital Communication

• Use enterprise email platforms to build and edit outbound messages.
• Manage email distribution lists and validate content and links prior to sending.
• Ensure all email communications align with brand and functional standards.
• Generate and analyze reports on recipient behavior and engagement.

Qualifications

Education

• Bachelor’s Degree in Communications, Marketing, Writing, or a related field.
• In lieu of a degree, an additional 4 years of relevant experience will be considered.

Experience

• Minimum 1 year of experience in web content editing or content management.
• Experience working with CMS platforms and editing web pages using HTML.

Skills

• Strong proofreading and web content editing skills.
• Working knowledge of web usability, SEO, and 508 accessibility standards.
• Familiarity with CMS tools (e.g., Drupal, WordPress, SharePoint, Joomla, TeamSite).
• Proficiency with Adobe Creative Cloud (Dreamweaver, Photoshop, InDesign).
• HTML and CSS editing capabilities.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong communication and customer service skills, including the ability to manage stakeholder expectations and meet deadlines in a fast-paced environment.

ALTA IT Services is an equal opportunity employer and offers competitive compensation, support, and career development opportunities.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Art/Creative

• Industries

  Insurance

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