Web and UX Assistant (Part-time, OPS)

Florida State University; Tallahassee (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

Florida State University’s University Libraries is seeking a Web and UX Assistant (Part-time, OPS) to support the Web Development team and library patrons. You will work with Drupal CMS, Springshare tools, SharePoint, Teams, Wiki and other web apps, providing training and technical assistance.

Your duties include editing library web pages with HTML/CSS, conducting UX testing with users, answering tickets, maintaining content, and collaborating with library staff on small projects.

Qualifications

• High school diploma or equivalent required.
• Knowledge of web accessibility standards is preferred.

Responsibilities

• Assist the Web Development team with maintaining the library content and pages (Drupal/HTML/CSS).
• Provide training and technical assistance to staff and patrons on websites and web apps (Drupal, Springshare tools, SharePoint, Teams, Wiki).
• Conduct UX testing with users, identify needs and hurdles, and communicate findings.
• Answer questions/tickets, maintain existing content, and support small projects as needed.

Skills

UX testing

User-centered communication

Independent work

Team collaboration

Education

High school diploma or equivalent

Pursuing higher education (master's or certificate)

Tools

HTML

CSS

Drupal CMS

WordPress

SharePoint

Springshare Suite

Microsoft Office

Google Workspace

Job description

Job Title: Web and UX Assistant (Part-time, OPS)

Location: Tallahassee, FL

Regular/Temporary: Temporary

Full/Part Time: Part-Time

Job ID: 62997

Department

University Libraries - Web Development

Responsibilities

University Libraries is seeking an OPS employee to assist in providing support, training, and technical assistance to staff and library patrons related to the FSU Libraries website (Drupal CMS), Springshare products (LibGuides, LibCal, LibAnswers, and LibInsights), SharePoint, Teams, Wiki and other web-based applications as assigned.

Primary duties of this position include assisting the Web Development team with maintaining the internal library wikipedia, editing library web pages using HTML and CSS, and user experience (UX) testing. This includes working with our users to identify needs and hurdles, including online and in-person testing. Other responsibilities will include answering questions/tickets, maintaining existing content, and other projects as needed.

Qualifications

High school diploma or equivalent.

Preferred Qualifications

• Knowledge of web-based accessibility standards and best practices
• Knowledge of HTML and CSS
• Ability to speak with and understand users from an informative viewpoint
• Experience and comfort in virtual communication and collaboration
• Ability to work independently and collaborate effectively with library faculty and staff
• Knowledge of the Microsoft Office Suite (Word, Excel, Powerpoint)
• Knowledge of the Google Office Suite (Docs, Sheets, Slides)
• Successful candidates will be curious, technically adept, and open to working in a highly collaborative environment. The ability to explore and learn new and emerging technologies will be central to this position
• Experience with, and enthusiasm for, open-source software principles, development and tools.
• Experience with CMS (Drupal, Wordpress)
• Master's degree or currently enrolled in master's degree or certificate program The position as described is neither comprehensive nor exhaustive. FSU Libraries is aware that additional knowledge, skills, and abilities may meet the needs of the position, and we encourage all prospective applicants who meet the basic requirements to apply.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about Florida State University and our campuses.

Anticipated Salary Range

$15 per hour.

Considerations

This is an OPS/temporary job.

Based on the duties, this position may require completion of a criminal history background check.

The schedule is 8-10 hours per week, Monday-Friday between 9am - 4pm EST.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.