Wear Solutions Specialist

Castolin Eutectic; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

Castolin Eutectic is seeking a Wear Solutions Specialist to grow our wear services across mining, power generation, paper and pulp, cement and steel industries. You will engage with end users and OEMs, provide technical support, and develop tailored solutions to improve equipment life and performance.

The role emphasizes cross-functional collaboration, pipeline development, and achieving revenue targets within strategic customers.

Qualifications

• 5+ years of wear solutions experience in maintenance/plant roles or sales.
• Solid understanding of surface protection and wear management.
• Comfort speaking with maintenance, engineering and purchasing personnel.
• Basic understanding of key clients and their industry position.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Drive growth of wear services across strategic accounts in mining, power generation, paper & pulp, cement and steel industries.
• Collaborate with Wear Solutions team to provide technical and application support.
• Build and maintain relationships with end users and OEMs to tailor solutions.
• Identify prospects and customer needs; develop messaging for acquisition and expansion.
• Maintain an opportunity pipeline in the CRM; assist with proposals and quotations.
• Collaborate cross-region to share best practices and improve approaches.
• Aim for sales volume, revenue targets, and improved gross margins for Wear Services.

Skills

5+ years wear

Wear solutions knowledge

Consultative communication

Mechanical aptitude

MS Office

Self-motivated

Job description

Who we are:

We are Pioneering Industrial Sustainability.

Castolin Eutecticis a global provider of surface protection applications and solutions. Since 1906, we have brought innovative products and solutions to our customers, challenging ourselves to extend useful life, reduce maintenance costs, and increase industrial productivity while upholding our deep-rooted belief in sustainability.

We employ a diverse team worldwide in over 25 countries who represent our core values of customer orientation, integrity, respect, team spirit, and trust. Our employees are part of a global family who work together to provide the best solutions for our customers.

Opportunity!

We are seeking a strategic minded Wear Solutions Specialist to grow our service offerings in the followingKEY INDUSTRIES: MINGING, POWER GENERATION, PAPER & PULP, CEMENT AND STEEL.

Our ideal candidate will have specialized knowledge of the wear issues within the one or more of theseindustries. Whether you are a seasoned sales professional or have been in a different role, such as a maintenance manager, maintenance planner, reliability engineer, sales engineer or similar role and looking for your next challenge, here’s your chance!

Position Overview:

The Wear Solutions Specialist is a key member of the Wear Services Business Unit at Castolin Eutectic, responsible for delivering comprehensive wear solutions to end users and OEMs within targeted strategic accounts. This role focuses on leveraging Castolin Eutectic’s advanced technology and service offerings to develop and expand the market for wear-resistant products and solutions, within strategic accounts

What You'll Do:

• Market Development: Drive the growth of Castolin Eutectic’s wear services, including CDP wearplate, Castotube, LaserClad and other complementary products, by targeting key strategic accounts in the MINING, POWER GENERATION, PAPER & PULP, CEMENT AND/OR STEEL INDUSTRIES.
• Collaboration: Work closely with the Wear Solutions team to provide technical and application support
• Customer Engagement: Build and maintain strong relationships with key customers, including but not limited to end users in mining, cement, steel, power generation, paper & pulp and OEMs, to understand their needs and deliver tailored solutions.
• Business Development: Identify prospects and existing customers needs that fit the company’s services capabilities. Develop messaging for new customer acquisition and existing customer expansion.
• Maintain an Opportunity Pipeline: Maintain a pipeline of opportunities in the CRM.
• Technical Support: Provide technical, design, and product support to customers, addressing wear-related queries and assisting with proposals and quotations.
• Cross-Regional Collaboration: Maintain contact and cooperation with other regions to share best practices and drive continuous improvement in technical and commercial approaches.
• Performance Accountability: Ensure the achievement of sales volumes, revenue targets, and enhanced gross profit margins for the Wear Services business.
• Administration
  • Support the development of the organization's vision, mission, and objectives to generate revenue revue and profitability.
  • Responsible to identify and effectively communicate and support the resolution of critical business issues.
  • Represent the company at marketing events, trade shows, conferences, and training workshops.
  • Keep key documentation updated on CRM and deliverexpense reports on a weekly basis.

What You'll Bring:

• 5+ years of relevant wear solutions experience as a maintenance manager, plant manager, millwright, sales professional or similar role in one or more of the following industries: mining, power generation, paper & pulp, cement or steel operations.
• Solid understanding of surface protection and wear management solutions
• Must be comfortable speaking with maintenance, engineering and purchasing personnel within keyaccounts.
• Solid understanding of surface protection and wear solutions
• Basic understanding of company key clients and their position in the industry
• Consultative communication skills
• Mechanical aptitude
• Knowledge of basic print reading skills
• Proficiency with Microsoft Office Suite
• Self-motivated and self-directed individual.
• Nice to have: Basic understanding of welding, maintenance and repair technologies.