Wear Solutions Specialist

castolin; Fort Worth (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

Castolin Eutectic is seeking a Wear Solutions Specialist to expand our wear services within targeted strategic accounts in mining, power generation, paper & pulp, cement, and steel. You will act as a technical liaison, delivering tailored wear-resistant solutions and building strong customer relationships.

The role focuses on market development, collaboration with the Wear Solutions team, and maintaining a proactive pipeline while supporting proposals, quotations, and regional best-practice

Qualifications

• 5+ years in wear solutions within mining, power generation, paper & pulp, cement or steel industries.
• Solid understanding of surface protection and wear management solutions.
• Able to communicate with maintenance, engineering and purchasing personnel in key accounts.
• Knowledge of clients' positions in the industry is a plus.
• Proficient with Microsoft Office Suite.

Responsibilities

• Market development: grow wear services across strategic accounts in defined industries.
• Collaborate with Wear Solutions team to provide technical and application support.
• Engage customers and understand needs to tailor solutions.
• Develop messaging for new client acquisition and existing account expansion.
• Maintain an opportunity pipeline in the CRM.
• Provide technical, design, and product support for wear-related inquiries.
• Share best practices with other regions to improve technical and commercial approaches.
• Aim to achieve sales volumes, revenue targets and improved gross margins.
• Support organizational vision and communicate critical business issues; participate in events.

Skills

Wear solutions experience

Maintenance management

Consultative communication

Mechanical aptitude

Print reading

Microsoft Office

Job description

Who we are:

We are Pioneering Industrial Sustainability.

Castolin Eutectic is a global provider of surface protection applications and solutions. Since 1906, we have brought innovative products and solutions to our customers, challenging ourselves to extend useful life, reduce maintenance costs, and increase industrial productivity while upholding our deep-rooted belief in sustainability.

We employ a diverse team worldwide in over 25 countries who represent our core values of customer orientation, integrity, respect, team spirit, and trust. Our employees are part of a global family who work together to provide the best solutions for our customers.

Opportunity!

We are seeking a strategic minded Wear Solutions Specialist to grow our service offerings in the followingKEY INDUSTRIES: MINGING, POWER GENERATION, PAPER & PULP, CEMENT AND STEEL.

Our ideal candidate will have specialized knowledge of the wear issues within the one or more of theseindustries. Whether you are a seasoned sales professional or have been in a different role, such as a maintenance manager, maintenance planner, reliability engineer, sales engineer or similar role and looking for your next challenge, here’s your chance!

Position Overview:

The Wear Solutions Specialist is a key member of the Wear Services Business Unit at Castolin Eutectic, responsible for delivering comprehensive wear solutions to end users and OEMs within targeted strategic accounts. This role focuses on leveraging Castolin Eutectic’s advanced technology and service offerings to develop and expand the market for wear-resistant products and solutions, within strategic accounts

What You'll Do:

• Market Development: Drive the growth of Castolin Eutectic’s wear services, including CDP wearplate, Castotube, LaserClad and other complementary products, by targeting key strategic accounts in the MINING, POWER GENERATION, PAPER & PULP, CEMENT AND/OR STEEL INDUSTRIES.


• Collaboration: Work closely with the Wear Solutions team to provide technical and application support


• Customer Engagement: Build and maintain strong relationships with key customers, including but not limited to end users in mining, cement, steel, power generation, paper & pulp and OEMs, to understand their needs and deliver tailored solutions.


• Business Development: Identify prospects and existing customers needs that fit the company’s services capabilities. Develop messaging for new customer acquisition and existing customer expansion.


• Maintain an Opportunity Pipeline: Maintain a pipeline of opportunities in the CRM.


• Technical Support: Provide technical, design, and product support to customers, addressing wear-related queries and assisting with proposals and quotations.


• Cross-Regional Collaboration: Maintain contact and cooperation with other regions to share best practices and drive continuous improvement in technical and commercial approaches.


• Performance Accountability: Ensure the achievement of sales volumes, revenue targets, and enhanced gross profit margins for the Wear Services business.


• Administration
  
  
  
  • Support the development of the organization's vision, mission, and objectives to generate revenue revue and profitability.
  
  
  • Responsible to identify and effectively communicate and support the resolution of critical business issues.
  
  
  • Represent the company at marketing events, trade shows, conferences, and training workshops.
  
  
  • Keep key documentation updated on CRM and deliver expense reports on a weekly basis.
  
  
  
  

What You'll Bring:

• 5+ years of relevant wear solutions experience as a maintenance manager, plant manager, millwright, sales professional or similar role in one or more of the following industries: mining, power generation, paper & pulp, cement or steel operations.


• Solid understanding of surface protection and wear management solutions


• Must be comfortable speaking with maintenance, engineering and purchasing personnel within key accounts.


• Solid understanding of surface protection and wear solutions


• Basic understanding of company key clients and their position in the industry


• Consultative communication skills


• Mechanical aptitude


• Knowledge of basic print reading skills


• Proficiency with Microsoft Office Suite


• Self-motivated and self-directed individual.


• Nice to have: Basic understanding of welding, maintenance and repair technologies.