Wealth Operations Lead — Hybrid/Remote

Triad Partners, LLC; Lawrence (KS); Hybrid; USD 65,000 - 100,000; Full time

Job summary

Triad Wealth Partners, LLC is seeking an Operations Manager to lead day‑to‑day operations, drive process consistency, and improve efficiency across the platform. You will oversee an Operations Analysts team and partner with leadership to implement scalable processes.

The role offers growth into broader operational leadership and strategic ownership within a growing wealth platform, with in‑office, hybrid, and remote work arrangements depending on location.

Qualifications

• 1-3 years of experience in financial services operations (RIA, TAMP, or wealth platform preferred).
• Strong analytical, problem-solving, and process improvement mindset.
• Excellent communication and interpersonal skills.
• Experience with Orion, Salesforce, and custodial platforms preferred.
• High attention to detail with a focus on accuracy and accountability.

Responsibilities

• Manage and lead the Operations team, including daily oversight, workload management, and performance development.
• Oversee core operational workflows including onboarding, account maintenance, billing support, and advisor service requests.
• Ensure consistent execution of processes with a strong focus on accuracy, timeliness, and client experience.
• Act as the first point of escalation for complex operational issues, working to resolve quickly and effectively.
• Partner with the Vice President of Operations to implement strategic initiatives and operational improvements.
• Identify inefficiencies, bottlenecks, and risks within workflows and implement solutions to improve scalability.
• Monitor operational KPIs and team performance, ensuring accountability and continuous improvement.
• Collaborate cross‑functionally with Billing, Compliance, Finance, and Technology teams.
• Assist in developing and maintaining standard operating procedures (SOPs) and training materials.
• Drive adoption of systems and tools such as Salesforce and Orion to improve workflow efficiency.
• Promote a culture of accountability, ownership, and member obsession within the team.
• Ensure delivery of a consistent 11‑star advisor and client experience.

Skills

Analytical skills

Communication skills

Problem-solving

Process improvement mindset

Attention to detail

Tools

Orion

Salesforce

Custodial platforms

Job description

Triad Wealth Partners, LLC is seeking an Operations Manager to lead day‑to‑day operations, drive process consistency, and improve efficiency across the platform. You will oversee an Operations Analysts team and partner with leadership to implement scalable processes.

The role offers growth into broader operational leadership and strategic ownership within a growing wealth platform, with in‑office, hybrid, and remote work arrangements depending on location.