Wealth Management- Trust Associate 3

US Bank; Milwaukee (WI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation and holidays

Sick leave

Job summary

U.S. Bank seeks a Trust Servicing Specialist to provide administrative and client support in partnership with trust officers, handling accounts where the bank acts as trustee, agent, or custodian.

You will ensure compliance with KYC, AML and regulatory standards, deliver high-level service to clients and beneficiaries, and help identify risks or potential fraud while supporting reports and communications.

Qualifications

• Five or more years of Trust Servicing experience or equivalent education.
• High school diploma or equivalent.

Responsibilities

• Provide administrative and client support in partnership with trust officers and internal partners.
• Administer trust accounts where the bank acts as trustee, agent, or custodian.
• Provide high-level customer service to clients and beneficiaries.
• Assist in compliance with KYC, AML, and regulatory standards.
• Identify potential problems or fraud to maximize client satisfaction and retention.
• Assist in data collection and reporting; and prepare correspondence.

Skills

Trust administration

Analytical skills

Regulatory knowledge

Customer service

Microsoft Office

Fraud awareness

Education

High school diploma

Tools

Trust administration systems

Office software (Word/Excel)

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Responsible for providing a broad variety of administrative and client support services in partnership with trust officers and other internal partners. Participates in the efficient administration of trust accounts where the bank is acting as trustee, agent, or custodian. Provides high-level customer service to clients and beneficiaries relating to these accounts. May collect and interpret data to produce reports; conduct or participate in special projects; and compose correspondence and other documentation as needed. Assists in the administration of accounts in a manner that ensures compliance with legal requirements and monitors risk within designated authority levels. Works proactively to identify potential problems, compliance issues, or fraud to maximize client satisfaction and encourage retention and expansion of client relationships. Knowledgeable about related products and services and may assist in identifying opportunities or making referrals as appropriate. Responsible for meeting KYC, AML, and all other procedural, corporate, and regulatory compliance standards.

Required Qualifications

• -Five or more years of Trust Servicing experience or equivalent education
• -High school diploma or equivalent

Desired Qualifications

• -Knowledge of products, services, and solutions applicable to the target market segment
• -Knowledge of and experience in personal trust administration, fiduciary regulations, and trust services
• -Knowledge of fiduciary services and compliance/regulatory reporting. Good knowledge of operations area and responsibilities
• -Good analytical and problem-solving skills
• -Effective verbal and written communication skills
• -Strong customer service and relationship management skills
• -Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications such as Word, Excel, and PowerPoint
• -Proficiency with trust administration systems and workflow management tools preferred
• -Demonstrated ability to work independently, show initiative, stay organized, prioritize effectively, listen well, collaborate in a team-focused environment, and deliver results

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $30.76 - 37.60

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance