Wealth Management, Senior Relationship Manager - Michigan

Lonestar State College; Ann Arbor (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Fidelity is seeking a Wealth Management professional in the United States to build meaningful client relationships with high-net-worth clients. You will partner with Advisors to deliver a highly personalized experience through proactive outreach, inbound support, and ongoing relationship management.

Responsibilities include addressing brokerage and investment inquiries, asset allocation, retirement planning, and tax-advantaged solutions.

Qualifications

• Five or more years of customer service experience in the Financial Services industry.
• Series 7 and/or Series 66 licenses required or able to acquire Series 66 upon hire.
• Bachelor’s Degree preferred.
• Excellent interpersonal communication skills for phone and in-person consultations.
• Ability to handle complex client service requests with subject matter expertise.
• Ability to work in a dynamic, fast-paced environment where tasks are time-sensitive.
• Ability to discuss investments and participate in client meetings for reviews and events.
• Maintain client portfolios in compliance with guidelines.

Responsibilities

• Address brokerage and investment inquiries from clients.
• Support execution of client strategies with structured contact plans and annual reviews.
• Prepare guidance discussions and follow-up before/after meetings.
• Identify opportunities for asset consolidation and wealth-management solutions.
• Deliver a seamless, high-touch client experience for high-net-worth clients.

Skills

Series 7 & 66 license

Customer service experience

Interpersonal communication

Client service expertise

Fast-paced environment

Investment discussions

Portfolio maintenance

Education

Bachelor's degree (preferred)

Job description

Fidelity will not provide immigration sponsorship for this position.

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

Building meaningful client relationships is at the heart of this role. As a key member of the Wealth Management team, this role partners closely with Advisors to deliver a highly personalized experience for Fidelity's most sophisticated and high-net-worth clients. Through a combination of proactive outreach, inbound client support, and ongoing relationship management, this role helps strengthen client relationships, drive business growth, and deliver exceptional service.

Responsibilities include addressing a broad range of client needs, including brokerage and investment inquiries, asset allocation, retirement and income planning, trust and estate considerations, and tax-advantaged investment solutions. In partnership with the Advisor, this role supports the execution of client strategies through structured contact plans, annual reviews, guidance preparation discussions, and pre- and post-meeting follow-up. By maintaining regular communication and understanding clients' evolving needs, this role identifies opportunities for asset consolidation, additional wealth management solutions, and enhanced client engagement, helping ensure long-term client success and a seamless client experience.

The Expertise and Skills You Bring

• Series 7 & 66 licensed and hold appropriate state registrations, OR ability to acquire Series 66 upon hire
• Five or more years of customer service experience in the Financial Services industry
• Bachelor’s Degree preferred
• Exceptional interpersonal communication skills, via telephone and face-to-face consultations
• Subject matter expertise will be used to address unique and complex client service requests
• Ability to work in a dynamic, fast-paced environment where timely completion of tasks is critical
• Ability to conduct comprehensive investment related discussions and participate in client meetings for investment, life events and service reviews
• Effectively maintain client portfolios in accordance with compliance guidelines

The Team

Private Wealth Management brings financial strategies across retirement, investment, tax, and estate planning to protect, grow and transfer assets in an integrated way. Working as a dedicated Wealth Management team, using a dynamic and customized approach, this team of specialists helps clients identify long term objectives and develop strategies for achieving them.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Series 07 - FINRA, Series 66 - FINRA

Category:

Relationship Management

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.