Wealth Management Operations Manager (RIA)

Right Executive Search, LLC; Towson (MD); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

401(k) with employer match

Profit sharing

Paid holidays

Medical benefits

Job summary

A growing boutique RIA is seeking a Wealth Management Operations Manager to lead client onboarding and support office operations. The ideal candidate has 3-5 years of experience in RIA operations, demonstrates strong ethical standards, and is proficient in financial technology. This role offers professional growth in a collaborative environment with benefits such as a 401(k) plan, profit sharing, and medical coverage. Join a team that values trust and long-term client relationships.

Qualifications

• 3 to 5 years of RIA or broker-dealer operations and client service experience.
• Familiarity with financial technology platforms used in advisory practices.
• Strong commitment to confidentiality and ethical standards.

Responsibilities

• Manage client onboarding and account opening processes.
• Coordinate ongoing service requests for clients.
• Implement and document office procedures and workflow enhancements.

Skills

RIA operations experience

Financial technology knowledge

Client service skills

Microsoft Office proficiency

Problem-solving mindset

Education

Bachelor’s degree in finance or related field

Tools

Wealthscape

Redtail

eMoney

Adobe or similar PDF tools

Job description

Wealth Management Operations Manager (RIA)

Base pay range: $75,000.00/yr - $85,000.00/yr

Additional compensation types: Annual Bonus

Manager of Operations & Client Support (RIA)

Towson, MD

Salary: $75,000 to $85,000 DOE plus bonus

Please Note: Experienced Client Service Associates are encouraged to apply.

Responsibilities

Client Onboarding and Account Opening

• Manage the full client onboarding process, including distribution and tracking of intake forms


• Open new accounts for new and existing clients, including brokerage accounts, 529 plans, and annuities


• Verify client information and maintain accurate internal records


• Ensure accounts are properly transferred and funded


• Set up client online access and confirm delivery of required notices

Client Service and Support

• Coordinate ongoing service requests such as beneficiary updates, address changes, and standing instructions


• Track all service items to completion


• Monitor incoming and outgoing asset movements


• Troubleshoot client issues and escape when appropriate


• Assist clients with portal navigation and login issues


• Maintain smooth communication between clients and the advisory team


• Support advisors with documentation as needed, typically prepared by advisors or a paraplanner


• Process account setups, transfers, distributions, and related paperwork accurately and on time


• Partner closely with advisors to ensure timely follow-ups


• Work with custodians, broker-dealers, and insurance carriers to resolve issues


• Maintain and update client data in CRM and portfolio systems

Office Operations

• Implement and document office procedures and workflow enhancements


• Oversee client billing reconciliation and work directly with the broker-dealer to ensure billing accuracy


• Manage advisor licensing and registration processes


• Serve as the primary point of contact for broker-dealer audits


• Provide backup administrative support as needed


• May have limited supervisory responsibilities

Qualifications

• 3 to 5 years of RIA (or broker-dealer) operations and client service experience within a financial advisory practice


• Familiarity with financial technology platforms, ideally including Wealthscape, Redtail, eMoney, Wealth.com, Precise FP, and Albridge


• Demonstrated judgment, accuracy, and high ethical standards


• Ability to work independently while collaborating effectively in a small office environment. Small office environment exp a plus.


• Strong commitment to confidentiality


• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook


• Experience with Adobe or similar PDF editing tools


• Bachelor’s degree preferred, ideally in finance or a related field


• Strong problem-solving mindset with a focus on continuous improvement


• Personable, collaborative professional with intellectual curiosity and a mindset geared toward continuous learning, growth, and process improvement

What the Position Offers

This is an opportunity to join a warm, collaborative, and close-knit team within a growing boutique RIA that is genuinely passionate about the work they do and the clients they serve. The firm values teamwork, trust, and long-term relationships, and offers room for additional responsibility and professional growth as the practice continues to evolve. The position includes a 401(k) with employer match, profit sharing, paid holidays, vacation, medical benefits etc.