Wealth Management Operations & Client Experience Associate

CoastHills Credit Union; Santa Maria (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

CoastHills Credit Union is seeking a Wealth Management Operations Associate to provide advanced operational support for Wealth Management clients, ensuring a positive experience and exceptional service. The role includes data analysis, client communication, and processing of accounts and contributions.

The candidate will coordinate licenses, maintain relationships, and leverage CRM and LPL tools to support advisors and marketing efforts. Occasional travel and extended hours may be required.

Qualifications

• Bachelor’s degree or equivalent education and experience.
• Spanish language proficiency preferred.
• CA Notary License, preferred.
• FINRA Series 7 General Securities Representative License, preferred.
• Series 65 State Uniform Investment Advisor License, preferred.
• California Life and Health Insurance License, preferred.

Responsibilities

• Provide advanced and diverse operational support for Wealth Management clients.
• Gather and analyze data by applying technical and professional expertise.
• Respond to clients’ inquiries and assist in completing forms and documents.
• Process new accounts, account transfers, beneficiary changes, new contributions, and redemptions with accuracy.
• Coordinate licensing (State, SEC, NASD) for wealth management activities.
• Maintain Wealth Management Department social media presence and utilize CRM daily.
• Use LPL Financial software suite for marketing, operations, trading, compliance, and training.

Skills

Spanish language

CRM usage

MS Office

LPL Financial software

Education

Bachelor’s degree or equivalent education and experience

Spanish language fluency preferred

Tools

CRM software

MS Office

LPL Financial software

Job description

CoastHills Credit Union is seeking a Wealth Management Operations Associate to provide advanced operational support for Wealth Management clients, ensuring a positive experience and exceptional service. The role includes data analysis, client communication, and processing of accounts and contributions.

The candidate will coordinate licenses, maintain relationships, and leverage CRM and LPL tools to support advisors and marketing efforts. Occasional travel and extended hours may be required.