Wealth Management Client Services Lead

Morgan Stanley; Newport Beach (CA); On-site; USD 68,000 - 120,000; Full time

Job summary

Morgan Stanley Wealth Management Associates provide exceptional client service and support for Financial Advisors, PWAs, and teams. The role focuses on enhancing client relationships, meeting preparation, and timely follow-ups, ensuring all service functions are performed efficiently.

Responsibilities include aiding in business development, coordinating digital and in-person marketing, preparing client reports, and conducting research as needed.

Qualifications

• 5+ years of work experience in a field relevant to the position required.
• Four-year college degree or professional certification preferred.
• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required.

Responsibilities

• Cultivating relationships with business partners and colleagues internally and externally.
• Supporting the FA/PWA/team in enhancing new and existing client relationships by providing an exceptional client experience.
• Assisting the FA/PWA/team in delivering against their client service model, including preparing for regular meetings as well as tracking follow-ups.
• Ensuring all client service functions are performed in a timely manner, assigning work to team members on a daily basis if/as needed.
• Providing backup coverage for traditional client service responsibilities, including money movements, non-investment questions, and enrolling clients in digital tools.
• Remaining current on policies, procedures and new platforms and sharing reminders with team members.
• Assisting the FA/PWA/team in organizing around and executing against their business plan and marketing strategies.
• Preparing/reviewing client reports or financial plans from firm-approved systems.

Skills

Leadership

Financial products knowledge

MS Excel

Client service

Communication

Time management

Team collaboration

Adaptability

Multi-tasking

Attention to detail

Education

Four-year college degree or professional certification preferred

Active Series 7 (GS), Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required

Tools

MS Office

Internet applications

Job description

Morgan Stanley Wealth Management Associates provide exceptional client service and support for Financial Advisors, PWAs, and teams. The role focuses on enhancing client relationships, meeting preparation, and timely follow-ups, ensuring all service functions are performed efficiently.

Responsibilities include aiding in business development, coordinating digital and in-person marketing, preparing client reports, and conducting research as needed.