Wealth Management Client Services Associate

Ascendo Resources; Fort Lauderdale (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Ascendo Resources is seeking a motivated Client Service Associate to support Financial Advisors and their clients within a growing wealth management firm. This role focuses on day-to-day client service, account administration, and operational activities with a high level of responsiveness and professionalism.

The ideal candidate will bring experience in wealth management or a related financial services environment, familiarity with brokerage operations, and strong communication, organization,

Qualifications

• 2+ years of experience in wealth management or related financial services preferred.
• FINRA Series 7 preferred; Series 63/65/66 licenses are a plus.
• Familiarity with brokerage accounts, investment products, and client servicing processes.

Responsibilities

• Provide day-to-day service and operational support to Financial Advisors and their clients.
• Serve as a primary point of contact for client inquiries and account-related matters.
• Assist with opening and maintaining individual, joint, trust, retirement, and other investment accounts.
• Prepare and process new account documentation, updates, beneficiary changes, and maintenance requests.
• Process and monitor client transactions including ACH transfers, wires, journals, checks, deposits, distributions, and transfers.
• Assist with ACATs and asset-transfer requests; track transactions and resolve exceptions.
• Coordinate client onboarding and ensure documentation is completed accurately per firm procedures.
• Collaborate with custodians, clearing firms, operations, and compliance to resolve client requests.
• Maintain accurate client information and documentation within CRM and account management systems.
• Assist Advisors with meeting preparation, client documentation, reports, and follow-up items.
• Respond to client inquiries regarding account activity and online access.
• Identify and elevate account discrepancies and time-sensitive client requests.
• Maintain knowledge of firm policies, FINRA requirements, and regulatory procedures.
• Deliver a high-touch client experience while managing multiple priorities with attention to detail.

Skills

Wealth management

Client service

Attention to detail

Communication skills

CRM systems

Time management

Tools

NetX360

Envestnet

Salesforce

Schwab Advisor Center

Fidelity Wealthscape

Pershing

Job description

Ascendo Resources is seeking a motivated Client Service Associate to support Financial Advisors and their clients within a growing wealth management firm. This role focuses on day-to-day client service, account administration, and operational activities with a high level of responsiveness and professionalism.

The ideal candidate will bring experience in wealth management or a related financial services environment, familiarity with brokerage operations, and strong communication, organization,