Wealth Management Client Service & Operations Specialist

BOK Financial Corporation; Plano (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

BOK Financial Corporation is seeking a qualified Client Service Specialist in Plano, Texas. This role supports Financial Consultants with operational, administrative, and sales duties, ensuring accurate processing of client documentation and trades.

The position emphasizes strong client service, regulatory compliance, and collaboration with custodians and external firms to resolve issues while delivering high-quality client experiences.

Qualifications

• Typically requires a Bachelor’s Degree in Finance or Economics and 3–4 years of investment sales/operations experience, or 5–7 years of equivalent work experience.
• FINRA Series 7, Series 63, or Series 66 certifications.

Responsibilities

• Maintain strong knowledge of each advisor’s client base to deliver consistent, high‑quality service and support marketing efforts.
• Respond to client inquiries on investment products while proactively resolving issues to prevent escalations.
• Use multiple systems to provide pricing, comparisons, and execute trades when advisors are unavailable.
• Process trade tickets accurately and use planning tools to support basic financial guidance for retail clients.
• Open and maintain client accounts in compliance with Books and Records standards while keeping profiles current.
• Manage money movement and account servicing transactions while coordinating with custodians and external firms to resolve issues.
• Prepare client presentations and materials highlighting market trends, investment strategies, and supporting data.

Skills

Banking practices & policies

Bonds & securities knowledge

Interpersonal communication

Customer relations & sales

Organization & multi-tasking

Education

Bachelor’s degree in Finance or Economics

Job description

BOK Financial Corporation is seeking a qualified Client Service Specialist in Plano, Texas. This role supports Financial Consultants with operational, administrative, and sales duties, ensuring accurate processing of client documentation and trades.

The position emphasizes strong client service, regulatory compliance, and collaboration with custodians and external firms to resolve issues while delivering high-quality client experiences.