A financial planning firm based in Atlanta is seeking a versatile Client Service Associate to support advisors and clients. This role requires at least one year of experience in the financial services industry, focused on delivering exceptional client service and support. Responsibilities include processing client service items, coordinating account activities, and maintaining CRM systems. The ideal candidate is organized, detail-oriented, tech-savvy, and possesses strong communication skills. If you are committed to providing high-quality service and improving processes, we want to hear from you.
Qualifications
1+ years’ experience in the financial services industry with a concentration in securities and investment operations.
Ability to effectively prioritize workloads and complete tasks within well-defined guidelines.
Strong work ethic and ability to maintain high levels of personal accountability.
Responsibilities
Communicate and follow up with clients on service items.
Coordinate with advisors and clients to complete account paperwork.
Update and maintain client status within CRM and internal systems.
Deliver superior client service and serve as liaison between advisors and clients.
Skills
Excellent communication skills
Attention to detail
Organizational skills
Can-do attitude
Familiarity with Orion, Eclipse, Schwab
Advanced Microsoft Office skills
Tools
CRM platforms
Job description
A financial planning firm based in Atlanta is seeking a versatile Client Service Associate to support advisors and clients. This role requires at least one year of experience in the financial services industry, focused on delivering exceptional client service and support. Responsibilities include processing client service items, coordinating account activities, and maintaining CRM systems. The ideal candidate is organized, detail-oriented, tech-savvy, and possesses strong communication skills. If you are committed to providing high-quality service and improving processes, we want to hear from you.