Wealth Management Client Sales Specialist

First Horizon Bank; Memphis (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical with wellness incentives

401(k) with 6% match

Tuition reimbursement

Mentor program

Job summary

First Horizon Bank in Memphis is seeking a Wealth Management Client Sales Specialist to support advisors on a full-service platform and drive revenue through client contact and referrals.

You will assist in maintaining client data integrity across source systems, participate in account openings, and help resolve service-related inquiries while ensuring compliance with operating policies.

Qualifications

• 0-2 years’ experience required; 2-4 years preferred.
• High School diploma required for consideration; Bachelors preferred.
• Proficient use of Microsoft Excel, Word, Outlook & PowerPoint; DocuSign preferred.
• Accurate typing, spelling & grammar; strong written and oral communication skills.
• FINRA Licenses: Series 7, 66/63 preferred.
• State Life & Health Insurance licenses preferred.

Responsibilities

• Provide support to management, advisors and staff, handle files and emails.
• Extensive client contact and activity aligned with prospective and existing clients.
• Process account maintenance including money transfer requests and address changes.
• Coordinate between sales, compliance and other business lines.
• Manage account opening paperwork and regulatory documentation.
• Review client activity to ensure accuracy, settlement and reconciliation.
• Attend client meetings, prospect meetings and events as needed.
• Organize tasks with changing priorities in a fast-paced environment.
• Fulfill advisor requests and resolve service-related issues promptly.
• Maintain confidentiality and client privacy; support system enhancements.

Skills

MS Office Suite

Customer Service

Communication

Education

High School diploma

Bachelor's preferred

Tools

MS Excel

Word

Outlook

PowerPoint

DocuSign

Job description

Job Description

Location: On site listed in the job posting.

Weekly Scheduled Hours: Monday- Friday 8:30AM–5PM

Summary

The Wealth Management Client Sales Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Sales Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems.

Essential Duties And Responsibilities

• Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.
• Extensive client contact , involved in all activities that align with prospective and existing clients
• Performs account maintenance including money transfer requests, address changes, etc.
• Serves as liaison and between sales team, compliance, and other business lines throughout the firm
• Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures
• Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation
• May attend client meetings, prospect meeting, and client/marketing events
• Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment.
• Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support
• Fulfill financial advisor requests and resolve service-related issues and inquiries
• Process tasks and resolve issues in a timely and accurate mannerEnsure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times
• Maintain a focus on continuous improvement and provides feedback on system enhancements
• Master technology to ensure it is being used to its full benefit.

Qualifications

• 0-2 years’ experience required; 2-4 years’ experience preferred
• High School diploma required for consideration (or equivalent); Bachelors preferred
• Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred
• Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful
• FINRA Licenses : Series 7, 66/63 preferred
• Appropriate State Life & Health Insurance licenses preferred

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .

Benefit Highlights

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.