Wealth Management Client Operations Specialist

Workplace Harmony; Philadelphia (Philadelphia County); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Annual performance bonus

Medical insurance

Paid time off and holidays

Professional development and career成长

Job summary

Workplace Harmony, a boutique independent Registered Investment Advisor, seeks a Client Operations Associate to support client account administration and daily operations in Philadelphia. You will work closely with advisors to ensure accurate processing, documentation, and efficient service, contributing to an exceptional client experience.

The role emphasizes organization, problem-solving, and building a long-term career in wealth management within a collaborative team environment.

Qualifications

• Bachelor's degree or equivalent experience.
• 1-5 years of experience in financial services, banking, wealth management, insurance, or professional services.
• Strong proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent communication, organization, and customer service skills.
• Exceptional attention to detail and ability to manage multiple priorities.

Responsibilities

• Prepare and process new account paperwork and maintenance requests.
• Coordinate client documentation, account updates, and transfers.
• Respond professionally to client and advisor requests.
• Maintain accurate electronic and physical client records.
• Process money movement requests and custodial transactions through Charles Schwab.
• Prepare client forms, reports, and presentation materials.
• Monitor operational workflows and resolve routine issues.
• Assist with client meeting preparation and follow-up.
• Answer phones and greet clients professionally.
• Manage incoming mail, scanning, filing, and document organization.
• Support special projects and contribute to process improvements.
• Maintain confidentiality and comply with firm policies and regulatory requirements.

Skills

Communication

Organization

Customer service

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Workplace Harmony, a boutique independent Registered Investment Advisor, seeks a Client Operations Associate to support client account administration and daily operations in Philadelphia. You will work closely with advisors to ensure accurate processing, documentation, and efficient service, contributing to an exceptional client experience.

The role emphasizes organization, problem-solving, and building a long-term career in wealth management within a collaborative team environment.