A well-established financial services firm is seeking a Client Service Representative to act as the primary point of contact for clients. The role involves managing client communications and account administration while maintaining professionalism and confidentiality. Ideal candidates should possess strong client service experience and familiarity with CRM systems. This position demands excellent communication skills and organizational abilities in a fast-paced financial environment.
Qualifications
Previous experience in client service or administrative support.
Experience in wealth management or financial services preferred.
Strong attention to detail and professionalism.
Responsibilities
Serve as the first point of contact for clients via phone, email, and in person.
Manage client accounts using Redtail CRM ensuring accuracy.
Assist with client onboarding and account updates.
Maintain strict confidentiality and adhere to compliance.
Skills
Client service experience
Organizational skills
Communication skills
Detail-oriented
Tools
Redtail CRM
Job description
A well-established financial services firm is seeking a Client Service Representative to act as the primary point of contact for clients. The role involves managing client communications and account administration while maintaining professionalism and confidentiality. Ideal candidates should possess strong client service experience and familiarity with CRM systems. This position demands excellent communication skills and organizational abilities in a fast-paced financial environment.