Wealth Client Onboarding Specialist-Wealth Advisors

Marshall+Sterling; City of Poughkeepsie (NY); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits including Medical, Dental, Vision

401(k) with match

Generous Paid Time Off

Thirteen paid holidays

Company-paid life insurance

Employee assistance programs

Wellness perks

Job summary

Marshall+Sterling is seeking a Wealth Client Onboarding Specialist for their Poughkeepsie office. This role involves managing the onboarding process for new clients, ensuring compliance and high-quality service. Candidates should have a bachelor's degree or equivalent experience, along with 2+ years in financial services. The compensation is between $100,000 - $130,000, with benefits including medical, dental, and a comprehensive PTO package. Join a collaborative team where employee ownership matters.

Qualifications

• 2+ years of experience in financial services, client service, operations, or account administration.
• Knowledge of account opening procedures, ACAT transfers, and custodial platforms.
• Strong attention to detail and organizational skills.

Responsibilities

• Manage the full onboarding process for new clients.
• Prepare and process account documentation and advisory agreements.
• Serve as the primary point of contact for clients during onboarding.

Skills

Client service

Organizational skills

Communication skills

Attention to detail

Multi-tasking

Education

Bachelor’s degree or equivalent experience

Tools

CRM systems

Microsoft Office

Black Diamond/Salentica

Vertafore

Job description

About this role

We are seeking a highly organized, detail‑oriented Wealth Client Onboarding Specialist for our Wealth Advisors Division to deliver a seamless and professional client onboarding experience. This role is responsible for coordinating all aspects of new client onboarding, facilitating account establishment, and managing account‑opening requests for existing clients. The ideal candidate is client‑focused, process‑driven, and thrives in a fast‑paced, relationship‑oriented environment.

Location: Marshall+Sterling Poughkeepsie Office

Responsibilities

• Manage the full onboarding process for new clients, ensuring a smooth, accurate, and high‑quality client experience.
• Prepare, review, and process account documentation, advisory agreements, and onboarding paperwork in compliance with firm and regulatory standards.
• Serve as the primary point of contact for clients during onboarding, providing proactive communication and timely updates.
• Coordinate account setup, transfers, rollovers, beneficiary updates, and registration changes across custodial and internal systems.
• Partner closely with advisors, planners, and operations teams to ensure efficient account implementation and ongoing support.
• Maintain accurate client records and ensure compliance with KYC/AML and firm policies.
• Track onboarding progress, resolve outstanding items, and identify opportunities to improve operational efficiency and the client experience.

Qualifications

• Bachelor’s degree preferred or equivalent professional experience.
• 2+ years of experience in financial services, client service, operations, or account administration.
• Knowledge of account opening procedures, ACAT transfers, and custodial platforms. Preferably LPL Financial.
• Familiarity with CRM systems and document management platforms. Preferably Black Diamond/Salentica.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.
• Experience with Microsoft Office programs.
• Experience with Vertafore a plus.
• Appropriate state insurance licenses and continuing education required.
• Works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the company in a professional manner.

Compensation

$100,000 - $130,000 based on experience.

Benefits

Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company‑paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more.

Employee Stock Ownership Program (ESOP)

• Long‑Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company’s success.
• Collaborative & Engaged Culture: Employee ownership fosters a team‑oriented environment where everyone has a stake in the company’s growth and success.
• No Out‑of‑Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company‑funded, meaning you gain equity without any personal investment.