WD Inserting Supervisor (3rd Shift)

navistardirect; Frederick (MD); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Moore is a data-driven CXM company driving growth for nonprofit clients through integrated supporter experiences across channels and devices. The Shift Supervisor will direct all insert- production activities on the 3rd shift, ensuring efficiency, quality, and timely completion of tasks within the inserting department.

The role requires hands-on leadership, equipment setup, QC checks, data reporting, and training of staff. Location is Frederick, MD with a 3rd shift schedule.

Qualifications

• Ability to set up, operate, and troubleshoot Flowmaster and Phillipburg inserters.
• Strong understanding of production processes and equipment.
• Ability to perform all essential duties with or without reasonable accommodations.

Responsibilities

• Oversee all production activities to ensure work is completed accurately and on time.
• Perform quality control checks throughout the production process.
• Provide support to maximize team productivity and efficiency.
• Record and report production data and performance metrics.
• Ensure overall efficiency and productivity of the inserting department.
• Troubleshoot equipment issues and operate machinery as needed.
• Train employees on equipment operation and production processes.

Skills

Insertion equipment operation

Flowmaster & Phillipburg inserters

USPS regulations knowledge

Communication & computer skills

Attention to detail

Leadership & supervision

Time management under pressure

Physical stamina (lift 50 lbs)

Stand for long periods

Schedule flexibility

Education

High school diploma or GED

Tools

Flowmaster

Phillipburg inserters

Job description

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company of 5,000 people that is the largest marketing, data,and fundraising company in North America serving the nonprofit industry with clients across education, association, political, and commercial sectors.

WD Inserting Supervisor

Job Summary

The Shift Supervisor is responsible for directing all aspects of production during the assigned shift. This role ensures overall efficiency, productivity, and quality while overseeing daily operations within the inserting department.

Primary Duties & Responsibilities

• Oversee all production activities to ensure work is completed accurately and on time.
• Perform quality control checks throughout the production process.
• Provide support to maximize team productivity and efficiency.
• Record and report production data and performance metrics.
• Ensure overall efficiency and productivity of the inserting department.
• Troubleshoot equipment issues and operate machinery as needed.
• Train employees on equipment operation and production processes.

Knowledge, Skills & Abilities

• Experience operating WD Printing Machines and inserting equipment.
• Ability to run and troubleshoot Flowmaster and Phillipburg inserters.
• General understanding of USPS regulations, mail sortation, and postage requirements.
• Strong communication and computer skills.
• Excellent attention to detail, organization, and problem-solving abilities.
• Ability to work independently and remain self-motivated.
• Ability to perform effectively under time constraints.
• Strong leadership, motivational, and directional skills.
• Physical ability to lift 50 lbs regularly and occasionally more.
• Ability to stand for extended periods, with frequent bending, twisting, and pulling.
• Flexibility with work schedule as needed.

Supervisory Responsibilities

• Directly supervise production employees.
• Carry out supervisory responsibilities in accordance with company policies and applicable laws.
• Responsibilities include:
• Training employees
• Planning, assigning, and directing work
• Evaluating performance
• Addressing complaints and resolving issues
• Supporting disciplinary and recognition processes

Qualifications

• To perform this role successfully, candidates must meet the following requirements:
• Ability to set up, operate, and troubleshoot Flowmaster and Phillipburg inserters.
• Strong understanding of production processes and equipment.
• Ability to perform all essential duties with or without reasonable accommodations.

Education & Experience

• High school diploma or GED required.
• 1–3 years of related production or supervisory experience, or an equivalent combination of education and experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off

Location: Frederick, MD Schedule: 3rd Shift (10:30 PM – 6:30 AM)

Moore Company participates is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Moore Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Moore Company participates in the E-Verify program. Must be authorized to work in the United States and successfully pass a comprehensive criminal background investigation.