Wayland Cashier/Title Agent - Part Time

Miedema Asset Management; Wayland (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in asset management is seeking a detail-oriented Cashier to serve as the first point of contact for customers. This role involves handling payments, verifying titles, and maintaining accurate records. Candidates should possess excellent customer service skills, strong communication abilities, and a high school diploma. The position offers a structured schedule with weekend hours and comprehensive benefits.

Benefits

Customizable Benefit Store

Multiple Medical Plans

Paid Sick, Personal, and Vacation Time

401k Plan with Employer Matching

Qualifications

• Excellent customer service skills required.
• Punctuality, organization, and dependability are essential.
• Preferred cashier experience and title experience.

Responsibilities

• Handle payments accurately and maintain cash drawer.
• Verify titles and manage auction item documentation.
• Communicate effectively with customers and staff.

Skills

Customer Service

Problem-Solving

Communication

Math Proficiency

Organization

Education

High School Diploma

Tools

MS Office

QuickBooks

Job description

Summary of Position:

This role serves as the first point of contact for all Repocast, Orbitbid, Rangerbid, and SSL customers. The ideal candidate will be friendly, patient, accurate, and efficient in handling various payment forms. Responsibilities include verifying the presence of titled vehicles, motor homes, watercraft, trailers, etc., before auctions, processing title transfers, resolving title issues, maintaining accurate records, and communicating policies clearly and respectfully. The position requires working on Saturdays from 9:00 a.m. to 12:00 p.m.

Company Summary:

Miedema Asset Management Group offers comprehensive benefits including a customizable benefit store, multiple medical plans, voluntary options, paid sick, personal, and vacation time after one year, and a 401k plan with employer matching.

Repocast.com, a Miedema company, is committed to equal employment opportunity regardless of race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status, basing employment decisions solely on qualifications and ability to perform the job.

Schedule:

• Monday: 8:45 AM - 4:15 PM
• Wednesday: 8:45 AM - 4:15 PM
• Thursday: rotating 8:45 AM - 4:15 PM or 11:45 AM - 8:15 PM
• Two Saturdays per month: 8:45 AM - 12:30 PM

Qualifications & Requirements:

• Excellent customer service skills
• High school diploma
• Ability to answer phones effectively
• Problem-solving skills
• Strong verbal and written communication skills
• Punctuality, organization, dependability
• Clear penmanship
• Team player, well-spoken
• Math proficiency
• Computer skills (web browsers, MS Office, QuickBooks, email)
• Preferred but not required: cashier experience, vehicle or boat title experience, Police book experience

Essential Job Functions:

Cashier Duties:

• Handle payments accurately using appropriate devices and procedures
• Count and balance cash drawer daily
• Complete necessary forms (tax exemption, IRS 8300, etc.)
• Communicate with warehouse staff and assist customers
• Maintain an organized cash drawer and tidy cashier area
• Guide customers for pickup and coordinate with staff

Check-In Duties:

• Initiate contracts for auction items
• Verify information accuracy and completeness
• Confirm consignor payout details
• Ensure proper grammar, spelling, and error-free descriptions
• Add lots, edit descriptions, and verify item details

Title-Based Duties:

• Prepare titles for auction items
• Verify titles are received for all items
• Manage items without titles
• Understand and execute title and lien release procedures
• Complete title transfer documentation accurately
• Communicate with relevant agencies regarding titles
• Update Police Book and troubleshoot title issues
• Perform functions in QuickBooks as needed