Waxing Specialist/Cerologist®

Waxing The City; Kansas City (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking passionate beauty professionals to join their team of waxing experts. This role emphasizes building strong client relationships through exceptional service and expertise. As a certified technician, you will engage with clients, educate them on waxing benefits, and maintain high standards of cleanliness and service quality. With opportunities for advancement and a supportive team environment, this position is ideal for those looking to grow in the beauty industry. If you love waxing and want to make a difference in clients' lives, this is the perfect opportunity for you.

Benefits

Company parties

Competitive salary

Free food & snacks

Free uniforms

Opportunity for advancement

Qualifications

• Current State Licensure required for Esthetician or Cosmetologist.
• Strong communication and customer service skills are essential.

Responsibilities

• Implement customer service standards and exceed client expectations.
• Maintain a clean and professional environment for clients.
• Educate clients on services and products offered.

Skills

Customer Service

Time Management

Communication Skills

Teamwork

Self-Motivation

Education

State Licensure (Esthetician, Cosmetologist)

Job description

Benefits:

• Company parties
• Competitive salary
• Free food & snacks
• Free uniforms
• Opportunity for advancement

At Waxing the City, our licensed service providers are not only waxing experts, they’re waxing authorities. This led us to create our very own title of Cerologist technicians, combining “cera” (Latin for wax) with “ologist” (to highlight their level of education and expertise). After a week-long, hands-on training course at our Waxing University, our service providers become certified Cerologists.

LOVE WHAT YOU DO

We are seeking beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career and have a passion for the industry, we want to hear from you.

SUMMARY:

Do you love waxing? Does educating clients about the benefits of waxing and sharing the latest product trends energize you? Are you looking to sharpen your waxing skills or learn a new technique? If so, Waxing the City may be a good fit for you! At Waxing the City our clients are the focus and our technicians are the ultimate professionals at their craft.

1. Responsible for implementation of customer service standards for all internal and external clients. Goal is to exceed client expectations from initial inquiry to on-going client relationship management.
2. Responsible for maintaining a clean and professional environment.
3. Accountable for efficient, effective and high-quality service provision following all defined waxing service standards.
4. Support and protect our culture.
5. Other duties as assigned in the spirit of teamwork.
6. Follows safety standards in all aspects of performance of the above functions.

Role Scope and Complexity

The technician reports directly to salon manager/salon lead and indirectly to all members of ownership and is accountable for adhering to all service provisions and sanitation standards. They are accountable for meeting established service protocols and customer service standards focusing on both internal & external customers. Also accountable for informing and educating clients on our service offerings, retail products and membership program, building and retaining clients through social platforms, community engagement & other marketing efforts put forth by management.

MINIMUM QUALIFICATIONS:

• Required: Current State Licensure (Esthetician, Cosmetologist)
• A passion for waxing and the beauty industry
• Time Management Skills
• Strong communication skills – both written and verbal
• Flexible and adaptable individual who embraces being a part of a team.
• Exceptional Customer Service
• Self-Motivated

OUR CORE VALUES:

• Emphasis on People
• Outstanding Client Service
• Compassion & Caring
• Community Partnerships