Wax Specialist: Precision Wax & Guest Experience

European Wax Center; Horsham (PA); On-site; USD 14,000 - 48,000; Full time

Job summary

European Wax Center in Horsham, PA is seeking a Wax Specialist to provide high-quality waxing services and exceptional guest experiences. The role emphasizes professionalism, adherence to brand standards, and ongoing education of guests on product lines.

You'll maintain cleanliness, follow sanitation requirements, and contribute to a positive team environment while delivering consistent guest satisfaction and driving KPI targets.

Qualifications

• Valid state Esthetician or Cosmetology license.
• Exceptional interpersonal and communication skills, ensuring clear and effective consultations with guests.
• Strong attention to detail for precise waxing services; self-motivated and process focused.
• Ability to adapt to varying guest preferences and comfort levels; strong communication.
• Knowledge of skincare and waxing products; able to recommend for guest needs.
• Commitment to maintaining a clean and organized work environment.
• Adherence to all state sanitation and licensing requirements.

Responsibilities

• Perform high-quality waxing services following Artemis Wax and European Wax Center standards, patterns, protocols and techniques.
• Build a book of business and retain guests using our rebook scripts & delivering the ultimate guest experience and 100% guest satisfaction.
• Educate guests on European Wax Center product line to enhance their overall experience and results.
• Uphold the brand standards of cleanliness, sanitation, and hygiene in all waxing suites.
• Maintain Wax Specialist KPI according to brand standard.
• Contribute to a positive and professional work environment upholding Artemis Wax Core Values.
• Train and role model the expected behaviors and processes put forward by European Wax Center.

Skills

Interpersonal skills

Communication skills

Attention to detail

Self-motivated

Adaptability

Skincare knowledge

Sanitation knowledge

Education

Esthetician or Cosmetology license

Job description

European Wax Center in Horsham, PA is seeking a Wax Specialist to provide high-quality waxing services and exceptional guest experiences. The role emphasizes professionalism, adherence to brand standards, and ongoing education of guests on product lines.

You'll maintain cleanliness, follow sanitation requirements, and contribute to a positive team environment while delivering consistent guest satisfaction and driving KPI targets.