Wax Specialist: Elevate Guest Confidence & Craft

European Wax Center, Inc.; Columbia (MD); On-site; USD 32,000 - 46,000; Full time

Job summary

European Wax Center in Columbia, MD is seeking a Wax Specialist to deliver expert waxing services with professionalism and a guest-first mindset. You will follow Artemis Wax standards, educate guests on products, and maintain sanitary, high-quality treatment rooms.

The role emphasizes building guest relationships, meeting KPIs, and contributing to a positive team environment while upholding core values and delivering confident, comfortable experiences for every guest.

Qualifications

• Valid state Esthetician or Cosmetology license.
• Exceptional interpersonal and communication skills, ensuring clear consultations with guests.
• Strong attention to detail for precise waxing services.
• Self-motivated and process focused.
• Ability to adapt to varying guest preferences and comfort levels.
• Outstanding communication skills.
• Knowledge of skincare and waxing products with product recommendations.
• Commitment to cleanliness and sanitation compliance.

Responsibilities

• Perform high-quality waxing services following Artemis Wax and European Wax Center standards, patterns, protocols and techniques.
• Build a book of business and retain guests using rebook scripts and delivering 100% guest satisfaction.
• Educate guests on European Wax Center product line to enhance experience and results.
• Uphold brand standards of cleanliness, sanitation, and hygiene in all waxing suites.
• Maintain Wax Specialist KPI according to brand standard.
• Contribute to a positive and professional work environment upholding Artemis Wax Core Values.

Skills

Interpersonal skills

Attention to detail

Self-motivated

Adaptable

Guest service

Education

State Esthetician license

Cosmetology license

Job description

European Wax Center in Columbia, MD is seeking a Wax Specialist to deliver expert waxing services with professionalism and a guest-first mindset. You will follow Artemis Wax standards, educate guests on products, and maintain sanitary, high-quality treatment rooms.

The role emphasizes building guest relationships, meeting KPIs, and contributing to a positive team environment while upholding core values and delivering confident, comfortable experiences for every guest.