Waverly Team Member PT

Paycom - ATS; Waverly (IA); On-site; USD 24,000 - 32,000; Full time

Job summary

Paycom - ATS is seeking a car wash attendant to greet guests, guide vehicles safely through the tunnel, and perform safety checks before washing. The role includes operating vacuums, assisting with nightly close-downs, and promoting memberships while maintaining a clean facility.

You will engage guests with the 4 Steps of Service, train new team members on approved training modules, and ensure a positive guest experience in all weather conditions.

Qualifications

• Able to lift up to 50 lbs.
• Stand for long periods outdoors in all weather.
• Willing to work in all weather conditions and shifts.

Responsibilities

• Greet guests as they approach the car wash tunnel.
• Safely guide and load vehicles per size.
• Perform safety inspections of vehicles before wash.
• Operate vacuum service and assist with nightly close-down.
• Educate guests about memberships and the 4 Steps of Service.
• Complete daily shift reports.
• Maintain clean car wash facility.

Skills

Customer service

Safety compliance

Team training

Ladder safety

Tools

RFID reader

Job description

This position is accountable for the following KPIsValues: Excellence, Hard work, Stewardship, Difference, and Community100% Vehicles Prepped and Loaded Safely100% Daily Operational Tasks CompletedThe basic job duties for this position are as followsKnowledgeable on property safety and layoutsKnowledgeable of what not to washKnowledgeable of tunnel equipmentGreet guest as they approach the car wash tunnelSafely guide and load each vehicle per sizeUse bug prep gun to properly prepare vehicles for wash processRemove mud in wheel wells when appropriatePerform safety inspection of vehicles before washMake key adjustments to car wash equipmentKnowledgeable on E-Stop LocationsHandle tunnel incidents effectively and safelyResponsible for vacuum service processParticipate in the nightly close down checklistEngage with each guest using the 4 Steps of ServiceKnowledgeable on 3 Single Wash packagesInforms all retail guests about MembershipsAble to present our DifferenceTrain new Team Members on approved training modulesAid in member visit success rate. License Plate Recognition//RFID sticker readsCommunicates key vehicle information and equipment retracts to crewVacuum area observance for guest satisfactionKnowledgeable on membership managementIs fluent in the LEAP Conflict Resolution processComplete daily shift report to document shift performanceMaintains clean, organized car wash facilityLearn how to safely open and close the car wash with leadershipSafely use ladders and engage e-stop while cleaningLearn backroom safety and equipment knowledgeAdhere to all company policies, procedures, safety standards and codes of conductFollow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicalsAssist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lotWilling to work in all weather conditions (cold,hot,wet,rain,snow)Able to lift up to 50 lbs.On your feet 100% of the day and outsideAttend all mandatory training sessionsAttend all mandatory team meetings and cleaning.This position is eligible for cash and digital tipsAll other duties assigned by management