Wave Planner

Arvato Direct Services Potsdam GmbH; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Paid time off

Flexible Spending Accounts

Employee Assistance Program

Tuition reimbursement

Job summary

Arvato Direct Services Potsdam GmbH is seeking a Wave Planner to optimize inventory and order fulfillment within the distribution center, coordinating picking, packing, and shipping to meet customer deadlines and maintain service levels.

You will monitor wave performance, allocate inventory, and generate reports on fulfillment rates, collaborating with warehouse teams and client services to resolve issues and drive continuous improvement.

Qualifications

• Requires ability to perform in a fast-paced packaging environment.
• Demonstrates strong analytical and problem-solving skills.
• Proficient in SAP related to warehouse activities and order fulfillment.
• Excellent communication with internal teams and clients.

Responsibilities

• Coordinate with warehouse teams to ensure efficient picking, packing, and shipping of orders.
• Monitor wave performance and adjust plans to meet demand.
• Resolve issues impacting on-time order completion and escalate when needed.
• Communicate with warehouse staff, supervisors, and other departments to ensure smooth operations.
• Prepare reports and insights on wave performance, fulfillment rates, and inventory management.
• Collaborate with cross-functional teams to improve warehouse processes.

Skills

Analytical thinking

Customer‑oriented communication

Multitasking under pressure

Education

B.A. degree or equivalent

Tools

SAP

Job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive, and Publisher industries.

You will work in an environment built on collaboration, respect, commitment, and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

The Wave Planner is responsible for the efficient management of inventory and order fulfillment processes within the distribution center. This role involves order management, creating and dispatching work to optimize the picking, packing, and shipping of products. The Wave Planner works closely with various departments to ensure that customer orders are fulfilled accurately and in a timely manner.

Responsibilities

• Coordinate with warehouse teams to ensure efficient picking, packing, and shipping of orders.
• Monitor wave performance and make adjustments as needed to meet changing demands.
• Resolve issues interfering with on‑time completion of orders.
• Communicate and escalate issues.
• Monitor inventory levels and work with operations to ensure inventory is correctly allocated for outbound orders.
• Ensure that inventory is properly allocated to meet wave plans and customer demands.
• Prepare reports and provide insights on wave performance, order fulfillment rates, and inventory management.
• Collaborate with cross‑functional teams to enhance warehouse operations and streamline workflows.
• Communicate effectively with warehouse staff, supervisors, and other departments to ensure smooth operations.
• Escalate issues that cannot be resolved.
• Communicate with Client Services on issues of non‑workable orders. Address and resolve any issues or discrepancies related to wave planning and order fulfillment.
• Continuously involve and support with departmental process improvements.
• Follow and maintain 5S Program and guidelines.

Qualifications

• Able to perform in a fast‑paced packaging environment.
• Perform accurately under stressful conditions.
• SAP knowledgeable.
• Customer‑oriented, professional communication skills.
• Strong analytical and problem‑solving skills.
• Ability to follow instructions, processes, and procedures; multitask.
• B.A. degree or equivalent work experience, minimum 4 years as scheduler.
• Flexibility is a must: must be able to work overtime, holidays, weekends, different shifts and areas of the warehouse.
• Previous experience in a fast‑paced, high‑volume warehouse environment.
• Knowledge of SAP pertaining to warehouse activities.

Benefits

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6 %.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

Data Privacy

Disclosure requirements pertaining to the collection of your personal data: Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here. You can contact the company’s Data Protection Officer at the above‑mentioned postal address. Further information on data protection and your rights can be found here.