Waterloo Dispatcher Trainee — Launch Your Public Safety Career

County Emergency Communications; Waterloo Precinct (NE); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Waterloo, NE is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response through classroom and supervised practice.

Training may include nights, weekends, holidays, and overtime as shifts evolve with demonstrated skills and certifications. Applicants should expect a structured progression into full duties upon completion.

Qualifications

• High school diploma or equivalent commonly required.
• Trainee roles may be for applicants without dispatch experience.
• Basic computer skills, clear communication, and accurate typing required.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing speed

Clear communication

Basic computer skills

Education

High school diploma or equivalent

Job description

County Emergency Communications in Waterloo, NE is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response through classroom and supervised practice.

Training may include nights, weekends, holidays, and overtime as shifts evolve with demonstrated skills and certifications. Applicants should expect a structured progression into full duties upon completion.