Watercraft Attendant - Full & Part Time BENCH, Storyliving by Disney

Disneyland Hong Kong; California; On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking community where you can create magical experiences as a Watercraft Attendant. In this role, you will ensure the safety and enjoyment of guests while coordinating the check-in and check-out of non-motorized watercraft. Your strong guest service skills will shine as you provide clear instructions and foster positive relationships. This is an exciting opportunity to be part of a unique environment that values safety and exceptional service. If you have a passion for creating memorable moments and thrive in a dynamic setting, this position is perfect for you.

Benefits

Medical Benefits

Financial Benefits

Flexible Scheduling

Employee Discounts

Qualifications

• 1+ years of experience in hospitality or table service.
• Strong verbal communication and guest interaction skills.

Responsibilities

• Coordinate check-in and check-out for watercraft.
• Provide safety instructions and enforce gear usage.
• Maintain a clean and organized workspace.

Skills

Guest Service Skills

Communication Skills

Safety Protocols Knowledge

Problem-Solving Skills

Education

High School Diploma

Job description

Watercraft Attendant - Full & Part Time BENCH, Storyliving by Disney

At Cotino, A Storyliving by Disney community, we create incredible, uniquely Disney experiences for our Artisan Club Members and their Guests. We bring the magic of Disney to our Club Members and Guests through personalized experiences and unforgettable world-class service!

As the Watercraft Attendant, you will be responsible for coordinating the check-in and check-out process for non-motorized watercraft, ensuring that all safety protocols are followed and verifying all required waivers are completed.

This posting is to gather interest in a Bench for future openings.

• Greet and screen Members and Guests to ensure all height and safety requirements are met
• Support an experience where Member, Guest, and Cast Member safety is the top priority
• Ensure all watercraft users complete and sign necessary waivers as well as verify and maintain accurate records
• Provide clear and comprehensive safety instructions, including the proper use of equipment and emergency procedures, and enforce the wearing of required safety gear
• Assist Members and Guests entering and exiting the water
• Inspect watercraft and safety gear before and after use to ensure they are in good condition and report any deficiencies promptly
• Address any unexpected downtime or service-related issues in the operation
• Maintain an understanding of the components inherent in a private club environment, fostering positive relationships with Members and Guests
• De-escalate and resolve Member and Guest situations professionally and efficiently
• Maintain a clean and organized workspace, including safety equipment

Minimum Requirements:

• You must be at least 18 years old to be considered for this role
• 1+ years of experience in hospitality or table service restaurants
• Proven excellent Guest service and service recovery skills with the ability to own and resolve Guest situations
• Ability to work in a fast-paced environment while maintaining Guest service standards
• Strong verbal communication skills and enthusiasm for interacting with Members and Guests
• Knowledge of, and passion for, Disney Experiences products and services
• Experience working in a 4/5 Star resort, aquatic facility, or private club environment is preferred

工作概要:

At Cotino, A Storyliving by Disney community, we create incredible, uniquely Disney experiences for our Artisan Club Members and their Guests. We bring the magic of Disney to our Club Members and Guests through personalized experiences and unforgettable world-class service!

As the Watercraft Attendant, you will be responsible for coordinating the check-in and check-out process for non-motorized watercraft, ensuring all safety protocols are followed and all waivers are completed.

This posting is to gather interest in a Bench for future openings.

職責:

• Greet and screen Members and Guests to ensure all height and safety requirements are met
• Support a safety-first experience for Members, Guests, and Cast Members
• Ensure all watercraft users complete and sign necessary waivers, maintaining accurate records
• Provide safety instructions, including equipment use and emergency procedures, and enforce safety gear usage
• Assist Members and Guests entering and exiting the water
• Inspect watercraft and safety gear before and after use, reporting deficiencies
• Handle unexpected downtime or service issues efficiently
• Maintain understanding of private club environment components and foster relationships
• Resolve Member and Guest situations professionally
• Keep workspace and safety equipment organized and clean

基本條件:

• Must be at least 18 years old
• At least 1 year of experience in hospitality or table service restaurants
• Excellent guest service and recovery skills
• Ability to work in a fast-paced environment
• Strong communication skills and enthusiasm for guest interaction
• Passion for Disney Experiences products and services

理想條件:

• Experience in a 4/5 Star resort, aquatic facility, or private club
• Multilingual abilities

其他資訊:

This posting is to gather interest in a Bench for future openings.

Pay rate in California: $27.00/hour. Benefits may include medical, financial, and others. Learn more at: https://jobs.disneycareers.com/benefits

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