Water Valet - Valley Pools & Spa

Leslie's Inc.; Vernon, Northern (Wyoming County, KY); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

401K with company match

Team member discounts

Rewards for top performers

Paid training

Job summary

Leslie's Inc. in Pittsburgh area seeks a Water Valet to perform maintenance and service on client water systems for residential and commercial properties. You will deliver professional service, expert recommendations, and guidance to keep pools and spas safe, clean, and enjoyable.

Pay rate is $18.00 per hour. The role emphasizes exceptional customer service, safety, and collaboration with the service team to enhance the client experience.

Qualifications

• High school diploma or equivalent.
• Previous spa technician experience preferred.
• Knowledge of spa cleaning and maintenance techniques and best practices.
• Strong understanding of spa chemicals, their properties, and safe handling.
• Ability to lift and move heavy equipment.
• Willingness to work in varying weather conditions.
• Ability to safely operate vehicles to transport materials and equipment.

Responsibilities

• Deliver outstanding customer service with professionalism and a clean appearance.
• Follow safety policies including driving practices and workplace safety guidelines.
• Test and balance water systems to maintain chlorine and pH levels.
• Perform routine maintenance like cleaning filters and replacing bulbs.
• Drain and refill hot tubs and swim spas as needed.
• Keep inventory of equipment, chemicals, and supplies organized.
• Use spa vacuums to clean floors and surfaces.
• Inspect for leaks, cracks, or corrosion in spa walls or floors.
• Remove leaves and debris from water surfaces with a pole and net.
• Deliver products or equipment as required.
• Safely operate company vehicles transporting materials and equipment.
• Maintain daily, weekly, and monthly reports and collaborate with the service team.

Skills

Customer service

Communication skills

Safety awareness

Vehicle operation

Education

High school diploma or equivalent

Job description

With over 55 years of experience, we are a leading hot tub and swim spa dealer throughout the Pittsburgh area. We also offer the best hot tubs and swim spas in the market. We became a part of Leslie's family in January 2018. From new above-ground pools, hot tubs, and swim spas to superior pool and hot tub service, as well as quality products designed to keep your pool and hot tub operating efficiently and effectively, we’ve got everything you need to create and care for the perfect outdoor oasis. Our hot tub experts will help you choose the best model for your needs and space, ensuring that it features everything you need for a relaxing soak or a wonderful workout. We also carry numerous accessories that are certain to make hot tub and swim spa ownership easier and more enjoyable.

Job Overview

As a Water Valet, you will perform maintenance and service on client water systems for both residential and commercial properties. You’ll engage with customers by providing professional service, expert recommendations, and general guidance. Every day, you’ll deliver superior customer service and high-quality workmanship to ensure our clients’ pools and spas are safe, clean, and enjoyable.

Pay Rate: $18.00 / Hourly

Responsibilities

• Deliver exceptional customer service while demonstrating professional and ethical conduct. Maintain strong verbal and written communication skills and a clean, well-groomed appearance.
• Adhere to all company policies, including safe driving practices and workplace safety guidelines.
• Test and balance water systems to maintain proper chlorine, pH, and overall water quality levels.
• Perform routine and preventative maintenance, including cleaning or replacing filters, underwater lighting bulbs, and other necessary tasks.
• Drain and refill hot tubs and swim spas as needed.
• Maintain an organized, fully stocked inventory of equipment, chemicals, and essential supplies.
• Use spa vacuums and other tools to clean spa floors and surfaces.
• Inspect and repair corrosion, cracks, or leaks in spa walls or floors.
• Remove leaves and debris from water surfaces using a telescopic pole and net.
• Deliver products or equipment as required.
• Safely operate company-provided vehicles when transporting materials and equipment.
• Maintain accurate records and complete all required daily, weekly, and monthly reports.
• Collaborate with the service team to ensure every client receives an outstanding customer experience.

Qualifications

• High school diploma or equivalent.
• Previous experience as a spa technician preferred.
• Knowledge of spa cleaning and maintenance techniques and industry best practices.
• Strong understanding of spa chemicals, their properties, and safe handling procedures.
• Ability to lift and move heavy equipment.
• Willingness to work in various weather conditions.
• Ability to safely operate vehicles to transport materials and equipment.

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.