Water Utility Superintendent

American Water; Warren (Warren County); On-site; USD 90,000 - 130,000; Full time

Job summary

American Water in Warren, PA is hiring a Water Utility Superintendent to lead day-to-day operations, ensuring safe, reliable water services to about 5,000 customers. The role emphasizes regulatory compliance, process optimization, and strong people leadership.

Work is on-site, Monday–Friday, 7:30am–4pm, with on-call responsibilities. Qualified candidates bring several years of operations experience, knowledge of water regulations, and preferably a PA DEP Water Operator license.

Qualifications

• Knowledge of the regulated water business and the regulations impacting the business.
• Knowledge of process and operational areas.
• Minimum 2–5 years experience in operations.
• PA DEP Water Operator license is a plus.

Responsibilities

• Supervise and coordinate regional construction, operations, and maintenance within budget.
• Ensure compliance with company policies and regulatory requirements.
• Develop personnel and ensure safety, quality, and environmental standards.
• Obtain necessary permits and licenses for operations.
• Provide effective leadership and cross-functional collaboration.

Skills

Regulated water knowledge

Operational knowledge

Education

PA DEP Water Operator license (preferred)

Job description

Career Opportunities: Water Utility Superintendent

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

Pennsylvania American Water

is seeking an experienced, passionate utility professional to lead our operations in Warren, PA! As the Superintendent of Operations, you will oversee the day-to-day business that provides safe, healthy, and reliable water services to roughly 5,000 local customers.

The Operations Superintendent supervises the day-to-day water and/or wastewater operations in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Key Accountabilities

• Supervise and coordinate regional construction, operations, andmaintenance within established budget limitations. (10%)
• Assurespolicies, procedures, programs and performance are adhered to ensure thecontinuing and increasing operational efficiency, effectiveness, andprofitability. (10%)
• Train and develop personnel in proper operationalintegrity (quality, environment, reliability, health, safety, security,etc.) is maintained. (10%)
• Obtains all required permits, licenses,rights of way, etc. required for proper compliance. (10%)
• May beinvolved in customer service related issues. (10%)
• Implement and fosterthe coaching and development of employees, including idea generation,within respective functional areas. (10%)
• Support the BusinessDevelopment function in the operational analysis pricing and integrationof water and wastewater business opportunities in both the regulated andnon-regulated markets
• Supports manger to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately
• Continue to reinforce the importance of developing a diverse workforce
• Work collaboratively with other functional leads to mitigate business risks
• Implement effective communications at all levels of our operations
• Provide effectiveleadership that will enhance our abilities to be flexible to changingbusiness environments
• Contribute to effective communication bylistening and providing constructive feedback; supporting the creationof an open and honest work environment; cascading and sharing knowledgeand information relevant to other members of the team and colleaguesacross the business. (40%)

Knowledge/Skills

• Knowledge of the regulated water business and the regulations impactingthe business
• Knowledge of process and operational areas

Experience/Education

• Will consider those with equivalent work experience
• Minimum 2-5 years experience in operations
• PA DEP Water Operator license is a plus

Travel Requirements

• Local and occasional regional travel

Work Schedule

• Full-time
• On-site
• Monday-Friday, 7:30am-4pm
• On-call responsibility

Manages Complexity

Ensures Accountability

Directs Work

Develops Talent

Builds Effective Teams

Balances Stakeholders

Join American Water... We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.