Utility Person

American Water Co.; McMurray (PA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k)

Defined Contribution Plan

Employee Stock Purchase Plan

Medical

Prescription

Dental and vision

Disability

Paid time off

Life insurance

Voluntary benefits

Wellness programs

Job summary

American Water in Pennsylvania is seeking a team member to operate and maintain our water distribution system. The role involves inspections, repairs, and responding to customer service inquiries under a union agreement.

The position requires a GED or high school equivalent and offers opportunities for salary growth, incentives, and a comprehensive benefits package.

Qualifications

• Mechanical ability to understand pumps, valves, motors and related equipment.
• Basic knowledge of water distribution/collection systems.

Responsibilities

• Inspect, operate, maintain, and repair water distribution facilities and related equipment.
• Respond to customer service inquiries including service disruptions and line problems.
• Investigate complaints and take corrective action per procedure.
• Perform new service activity including tap installation and records keeping.
• Maintain records and prepare field sketches and maps.

Skills

Mechanical ability

Distribution systems

Education

GED/HS Diploma

Job description

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

This is a Union represented role paying $31.83 per hour.

This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth.

In addition to compensation, you will be offered a comprehensive benefits package including:

• 401(k)
• Defined Contribution Plan
• Employee Stock Purchase Plan
• medical
• prescription
• dental and vision coverage
• disability
• paid time off
• life insurance
• voluntary benefits
• health and wellness programs

and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Performs a variety of tasks in the operation and maintenance of water distribution collection system facilities.

Key Accountabilities

• Inspects, operates, maintains, troubleshoots, installs and repairs water distribution collection system facilities including but not limited to a) water mains, valves, hydrants and service lines, manholes and service laterals, and 3) pumping and flow control facilities.
• Responds to customer service inquiries including service disruptions, service line problems and grinder pump malfunctions.
• Investigates complaints and determines corrective action per company procedure.
• Performs new service activity including tap installation and records keeping.
• Monitors plant operations (as needed), water distribution and makes adjustments as directed to control their operations.
• Operates and maintains plant process equipment as directed.
• Completes all necessary forms, sketches, and field notes and uses maps and records.
• Maintains all necessary records.
• Maintains tools and work equipment.
• Performs maintenance and light construction duties including repairs and/or improvements to physical plant, custodial duties, and related building and grounds activities.
• Performs facility mark-out pursuant to Pennsylvania One-Call.
• Performs other duties as assigned by supervisor.
• Position is subject to 24 hour call-out and overtime.

Knowledge/Skills

• Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance.
• Working knowledge of distribution/collection systems.

Experience/Education

• GED/High School graduate or state recognized education equivalency certificate.

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.