Water Treatment Service Technician - Wichita Falls, TX

Solenis LLC; Texas; Remote; USD 48,000 - 70,000; Full time

Job summary

Solenis, a leading water treatment company, seeks a remote, field-based Service Technician to support Chem-Aqua products. The role involves tower and coil cleaning, diagnostics, labs, and customer scheduling across the field. You will operate in HVAC-focused environments and manage heavy lifting and safety protocols.

Ideal candidates have 3–5 years of field mechanical experience, a valid driver's license, and the ability to pass drug and background checks. Some weekends may be required.

Qualifications

• 3-5 years of work experience in a field using mechanical principles.
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Responsibilities

• Perform diagnostics on water treatment equipment such as reverse osmosis systems and water softeners.
• Provide routine preventative maintenance, inspection, cleaning, and calibration of system components.
• Assist in identifying additional service needs and opportunities for customized solutions.
• Perform lab testing and sampling as required.
• Communicate, record, and maintain information regarding treatment operations.
• Schedule service and sales calls and report activities.
• Maintain customer chemical inventory and handle physical tasks up to 75 pounds.
• Other duties as assigned.

Skills

Relationship building

Field service

Time management

Organizational skills

Communication

Valid driver's license

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

Chem-Aqua - Service Technician

Chem-Aqua is the wholly owned water treatment subsidiary of NCH Corporation, a privately owned specialty chemicals, maintenance supplies, and services company with over $1 billion in annual sales. We are seeking top-tier talent to support our growth strategy. We offer an unparalleled training program, uncapped income potential, and a culture that recognizes results, yet embraces the importance of work/life balance. Join the Chem-Aqua team, where your initiative and contributions will be noticed and make a difference.

The Service Technician is a field-based, hands-on, account service position that will provide tower cleaning, coil cleaning, chemical cleaning and some pre-treatment (area specific). This is a remote position.

Responsibilities:

• Perform diagnostics on water treatment equipment: reverse osmosis Systems, water softeners, and other water treatment/conditioning systems.
• Determine condition of system fluids, identify malfunctions and take corrective actions
• Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts
• Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers
• Perform assigned lab testing and sampling as required
• Communicate, record, and maintain relevant information regarding treatment operations
• Schedule service and sales calls, including daily, weekly and monthly reporting
• Accurately report service calls
• Maintain customer chemical inventory which may include lifting 5 gallon pails that weigh approximately 55-75 lbs
• Other duties as assigned

Requirements:

• Highly motivated, self-starter with the ability to build relationships
• 3-5 years of work experience in a field using mechanical principles
• Experience in the water treatment or related industry a plus
• Ability to work flexible schedule, some weekends required
• Very organized with exceptional follow-through abilities
• Ability to multi-task in an active working environment
• Valid driver's license and acceptable motor vehicle record
• Able to pass a drug and background check per the company requirements
• High School Diploma or equivalent
• Knowledgeable in MS Office applications
• This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
• Work is conducted both indoors and out with varying environmental conditions
• Must be able perform physical work in a HVAC, cooling towers, or boiler equipment environment requiring exposure to chemicals, noise, hot & cold temperatures and inclement weather
• MUST be in good physical ability - the job requires frequent walking to and from worksite.
• Valid driver's license and acceptable motor vehicle record (DMV record will be checked)
• Ability to work flexible schedule, some weekends required depending on the servicing of accounts
• Required work activities include but are not limited to, climbing and descending stairs and ladders (from 10-30' in height), sometimes while carrying drums of chemicals weighing up to 75 pounds while maintaining a 3-point ladder contact (per OSHA rules). As of the date of this job description, the available ladders have a weight limit of 375 pounds
• Be able to wear protective gear for the face, ears, and gloves
• 35% travel required

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affionele Action Employer, including Minorities / Women/ Veterans / Disabled.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The expected compensation range for this position is between $47,950.00 and $70,323.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.