Water Systems Field Technician

Quench USA; City of Syracuse (NY); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) match

10 paid holidays plus PTO

Company take-home vehicle, gas card, &

Paid training and career development

Job summary

Quench USA is seeking a Field Service Technician to install, service, and repair water filtration systems at customer sites. You will operate company vehicles, troubleshoot issues, and perform routine maintenance on water coolers, ice machines, and related equipment.

The role requires mechanical aptitude, a valid driver’s license, and a safety‑minded, customer‑friendly approach. We offer competitive hourly pay, a company vehicle, and comprehensive benefits starting Day 1.

Qualifications

• Basic computer skills to record service and communicate with team members.
• Ability to lift 70+ lbs, bend, squat, and climb ladders.
• Pass a pre-employment background check and drug screen.
• High school diploma or equivalent required.

Responsibilities

• Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.
• Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.
• Inspect equipment for leaks, malfunctions, and safety concerns.
• Follow company and customer safety policies and site procedures.
• Maintain company vehicle per policy, including mileage and maintenance logs.
• Safely transport and operate equipment and tools.
• Document service work using a tablet or mobile device.
• Provide professional and timely customer service at each site visit.
• Maintain regular and reliable attendance.

Skills

Mechanical aptitude

Driving experience

Customer service

Valid driver’s license

Physical stamina

Education

High School Diploma or equivalent

Technical school training preferred

Job description

Quench USA is seeking a Field Service Technician to install, service, and repair water filtration systems at customer sites. You will operate company vehicles, troubleshoot issues, and perform routine maintenance on water coolers, ice machines, and related equipment.

The role requires mechanical aptitude, a valid driver’s license, and a safety‑minded, customer‑friendly approach. We offer competitive hourly pay, a company vehicle, and comprehensive benefits starting Day 1.