Water Supply Pipe Engineer - Northampton

HomeServe UK; Northampton (MA); On-site; GBP 36,000 - 44,000; Full time

Job summary

HomeServe UK is hiring a Water Supply Pipe Engineer to join their team in Northampton. The role involves attending customer properties to identify leaks, repairing water supply pipes, and maintaining excellent customer service. The position offers a competitive salary, training, and a comprehensive benefits package in a collaborative and supportive work environment.

Benefits

Fantastic pension scheme

Up to 33 days annual leave

Employee assistance programme

Company vehicle with fuel card

Full uniform and safety equipment

Online benefits portal with discounts

Bespoke private training facility

Qualifications

• Experience in identifying leaks and repairing water mains essential.
• Full UK driving license with 6 or fewer penalty points.
• Experience in outdoor working conditions.

Responsibilities

• Attend to customer's properties to identify and fix leaks.
• Excavate ground and repair pipes.
• Provide industry-leading service aligned with company promises.

Skills

Identifying leaks

Repairing and laying water mains

Problem solving

Weather adaptability

Customer service

Education

Full UK driving license

NVQ Level 2 or similar (ideal)

Experience in FCA regulated environment (ideal)

Job description

Water Supply Pipe Engineer - Northampton

• Water Supply Pipe Engineer - Northampton

About The Role

HomeServe are currently recruiting for Water Supply Pipe Engineers to join our team!

• Location – Northampton
• Full Time - 40 hours a week – including some evening, weekend and bank holiday work
• Salary - Between £36,650 - £43,700 (includes location allowance) depending upon experience and a £1500 signing on bonus!

As part of your role with HomeServe you will be attending customer’s properties, identifying leaks on the water supply pipes, excavating ground to fix pipes and making the ground good once complete.

Previous experience of identifying leaks, repairing and laying water mains is essential; Due to the role you must be comfortable working outdoor in all-weather types.

A little more about the role:

As a Water Supply Pipe Engineer you will represent the HomeServe brand and undertake the maintenance and repair work of mains water pipes in private domestic properties. You will provide industry leading service aligned with our customer and people promises, to help us enhance our reputation and drive customer growth.

We offer an industry leading reward package to attract the best in our field.

Your benefits working for HomeServe

• Basic starting salary of up to £40,700 with an OTE of over £43,000 if you opt in to additional hours at an enhanced rate
• £1500 signing on bonus paid in 2 instalments
• Fantastic pension scheme
• Up to 33 days annual leave (including bank holidays)
• Holiday buy and sell
• Our online benefits portal provides great discounts across a range of retailers
• Employee assistance programme looking out for you and your family
• Company vehicle with fuel card and all the parts and tools to deliver excellent service
• Full uniform and safety equipment is provided
• We are continually investing in our technology
• We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role

About You

What you’ll have

• Previous experience of identifying leaks, repairing and laying water mains
• Experience of working in all-weather types
• Must hold a full UK driving license, with 6 or less penalty points.
• Must be able to approach and resolve problems logically
• Can demonstrate commitment and enthusiasm for the task in hand
• It would also be great if you had experience of working in an FCA regulated environment
• Ideally WIAPS and CCNSG or NVQ Level 2 - but not essential.

At HomeServe you’ll work in a fun, friendly, inclusive environment where People understand the value of their contribution to our goals and are encouraged to recognise a job well done. You’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers’ lives.

Training & Support

To help you settle in to your career with HomeServe, you will undertake our extensive training programme.

• Week 1 will be Monday to Friday 09:00-17:00at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment
• Week 2-3 you will be buddied up with an experienced HomeServe Water Supply Pipe Engineer
• Week 4 will be 3 days in Nottingham for additional training and support
• Where geographically appropriate we will pay for your accommodation

Could you be who we are looking for?

It’s our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.

About Us

Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing.

Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.