Water Restoration Lead Technician

ServiceMaster of South Shore Inc; Richmond (VA); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Paid vacation time

Health, dental, and vision insurance

Company vehicle provided

Overtime hours possible

Job summary

ServiceMaster of South Shore Inc is hiring Water Restoration Lead Technicians in Richmond, Virginia. This role involves responding to emergencies, assisting homeowners, and maintaining safety at job sites. Candidates should ideally have restoration experience, especially with fire and water damage, and IICRC certifications are preferred. A positive attitude and excellent customer skills are essential.

The position offers competitive compensation of $16 to $24 per hour based on experience. Benefits include paid vacation and eligibility for insurance after 30 days.

Qualifications

• 1-3 years experience in fire and water damage restoration preferred but training available.
• IICRC certifications for mitigation and restoration are a plus.
• Ability to work in varied conditions including hazardous environments.

Responsibilities

• Assist homeowners with emergency property damages.
• Represent company’s mission and values professionally.
• Communicate effectively with homeowners and office staff.
• Maintain a clean and safe job site.
• Use smartphone applications for job information.

Skills

Water extraction

Mold remediation

Excellent customer service skills

Ability to lift 50lbs

Job description

Water Restoration Lead Technicians are responsible for responding to all activities and assisting homeowners during their time of need. Qualified candidates ideally have prior experience handling fire, water, smoke, and natural disaster claims in the restoration/mitigation industry. A major plus would be to have IICRC certifications for water and fire mitigation and restoration.

Benefits

• Pay is up to $24 per hour, based on experience and any IICRC certifications
• Paid vacation time
• Six paid holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day
• Company vehicle provided to lead technicians during work hours
• Eligible for health, dental, and vision insurance after 30 days
• Possibility for overtime hours

Responsibilities

• Professionally represent the company’s mission, vision, and values.
• Provide assistance for emergency property damages.
• Maintain open communication with homeowners and office.
• Ensure quality, efficiency, and a clean and safe job site.
• Use a smartphone for various programs regarding job-specific information.
• Read and follow directions.

Qualifications

One to three years of experience with some or all of the following is preferred, but willing to train and pay for the needed mitigation certifications:

• Perform water extraction and mold remediation.
• Set drying equipment and monitor moisture levels until the drying standard is met.
• Removal of damaged structural materials and cleanup.
• Appropriate certifications related to fire, water, carpentry, etc.
• Ability to walk, stand, climb, kneel, lift, and carry 50lbs or more daily.
• Display a positive attitude with team spirit, great attention to detail, and excellent customer service skills.
• Schedule flexibility to work after hours and on-call on an as-needed basis.

Due to the nature of our business, work conditions vary. You may be inside or outside in a crawlspace. Affecting factors may be weather, temperature, noise, or hazardous conditions such as standing water, smoke/soot, electrical current, tight spaces as in attics and crawlspaces, high heat, and exposure to cleaning chemicals.

Compensation: $16.00 - $24.00 per hour

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.