Water Restoration Lead Technician

Roto Rooter; Minneapolis (MN); On-site; USD 50,000 - 75,000; Full time

Job summary

Roto-Rooter is seeking a Water Restoration Project Lead in Minneapolis with a strong focus on customer service and effective communication. This role involves promoting services to insurance agents, inspecting sites, and ensuring project satisfaction. The company offers competitive pay, comprehensive benefits, and career advancement opportunities in a supportive work environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Training

Life Insurance

Matching 401K Retirement Savings Plan

Tuition Reimbursement

Profit Sharing

Qualifications

• Strong customer service focus and effective communication skills.
• Ability to work in a fast-paced environment and flexibility in schedule.
• Fluency in Xactimate software preferred.

Responsibilities

• Promote services to insurance agents for water-damaged properties.
• Inspect sites and present solutions to customers.
• Ensure projects are completed timely and to customer satisfaction.

Skills

Customer Service

Communication

Flexibility

Education

WRT/ASD Certification

Tools

Xactimate Software

Job description

Roto-Rooter is hiring water restoration lead technicians. We offer top-pay! First year water restoration lead technicians can expect to earn between $50,000 and $75,000. We are also offring a $1500 sign on bonus for qualified candidates. Pay increases quickly year after year as you gain experience. If good pay, excellent benefits, job security and career advancement are what you’re looking for, Roto-Rooter is the company for you.

Roto-Rooter is the largest national plumbing company – a stable, publicly traded 84-year-old company, not a family-owned business. That means there is nothing standing in the way of your career advancement at Roto-Rooter. Our company culture recognizes and rewards performance, ability and hard work. We also pride ourselves on a supportive work environment. We’re a team, we look out for each other and have open lines of communication with management.

As our Water Restoration Project Lead, your responsibilities will include:

+ Promote our commercial and residential services to insurance agents for properties that have been damaged by water

+ Front line and first responder for our company

+ Inspect site and present solutions to the customer

+ Use Xactimate software to create proposal

+ Be the point of contact for the customer and insurance agent throughout the project

+ Ensure project is completed in established time frame and to the customer’s satisfaction

+ Strong customer service focus and able to communicate effectively with customers

+ Able to work in a fast paced environment

+ Able to work a flexible schedule

+ Fluent using Xactimate software preferred

+ WRT/ ASD Certification Required

+ $1500 Signing Bonus for Qualifying Candidates

We will work with you on a flexible work schedule so you can maintain a work/home life balance. We also offer easy transfers to any other Roto-Rooter Branch in the nation if you ever want to relocate.

At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That’s why we are proud of our extensive employee benefit package including:

+ Medical insurance with a Prescription Drug Card

+ Accident and Critical Illness Insurance

+ Dental Insurance

+ Vision Insurance

+ Paid Vacation

+ Paid Training

+ Life Insurance

+ Matching 401K Retirement Savings Plan

+ Tuition Reimbursement

+ Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

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External Company Name: Roto-Rooter Services Company

External Company URL: rotorooter.com

Street: 14530 27th Avenue North