Water Mitigation Specialist

American Restoration; Revere (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k matching

Paid time off

Paid holidays

Overtime opportunities

Employee assistance program

Job summary

Clean Joe Restoration is seeking an experienced Water Mitigation Specialist to join our restoration team. You will lead residential and commercial water-loss responses, assess damage, and implement drying plans in accordance with IICRC standards.

The role requires hands-on mitigation, certification, and the ability to communicate clearly with homeowners and stakeholders. This full-time position includes an on-call rotation, competitive benefits, and opportunities for growth within the American

Qualifications

• Minimum 2-3 years of water mitigation/restoration experience.
• Strong knowledge of water extraction, structural drying, moisture mapping, demolition, and equipment placement.
• Experience using moisture meters and other water-damage assessment equipment.
• Ability to properly document mitigation jobs and drying progress.
• Understanding of water categories, classes of loss, psychometrics, and drying principles.
• Valid driver's license and acceptable driving record.
• Ability to lift and move restoration equipment and perform physically demanding work.
• Ability to work in occupied homes, commercial buildings, basements, crawl spaces, and other restoration environments.
• Professional communication and customer-service skills.
• Ability to participate in an emergency/on-call rotation.

Responsibilities

• Respond to residential and commercial water-damage emergencies.
• Perform water extraction, demolition, containment, cleaning, and structural drying.
• Evaluate affected materials and determine the correct mitigation plan.
• Set up, operate, and monitor air movers, dehumidifiers, air scrubbers, and other drying equipment.
• Take and record moisture readings throughout the job.
• Set drying goals and adjust equipment as conditions change.
• Identify possible mold or environmental issues and report them appropriately.
• Complete daily logs, photos, notes, and all required job documentation.
• Communicate professionally with homeowners, property managers, adjusters, and other stakeholders.
• Follow IICRC standards and company procedures.
• Keep job sites clean, safe, and organized.
• Assist with emergency and after-hours losses when needed.
• Work closely with Project Managers and the mitigation team to ensure successful job completion

Skills

Water mitigation experience

Moisture mapping

Moisture meters

Documentation skills

Customer-service

Tools

Moisture meters

Air movers

Dehumidifiers

Job description

About the Company

Clean Joe Restoration is a family‑run restoration and remediation company that has served New England for more than 40 years. Based at 7 Franklin Street, Revere, MA, the company provides 24/7 emergency response for fire, smoke, water, and mold damage across residential, commercial, and municipal properties.Founded in 1983, Clean Joe Restoration is known for dependable service, certified technicians, and a customer‑first approach. Their team specializes in water extraction, structural drying, smoke and soot cleanup, mold remediation, contents cleaning, and full reconstruction. Clean Joe Restoration also works directly with insurance carriers to streamline claims and restore properties quickly and safely.With a reputation for professionalism, compassion, and high‑quality workmanship, Clean Joe Restoration has become a trusted restoration partner throughout Massachusetts and New Hampshire.

Clean Joe Restoration is also proud to be part of the American Restoration family—a network of local property restoration businesses, like ours, that spans the country. As an American Restoration brand, we have expanded resources and capabilities at our fingertips, allowing us to provide our clients with exceptional service.

Position Summary

Clean Joe Restoration is seeking an experienced Water Mitigation Specialist to join our restoration team. We are looking for a knowledgeable, dependable professional who understands the complete water mitigation and structural drying process and can confidently handle residential and commercial losses. This position requires hands‑on water mitigation experience and IICRC certification. The ideal candidate can assess water losses, establish proper drying plans, document jobs accurately, communicate professionally with customers, and ensure work is completed according to industry standards.

What We're Looking For

We want someone who understands that mitigation is more than removing wet materials and setting equipment. Our Water Mitigation Specialist should understand why a structure is drying, how to verify that it is drying properly, and when adjustments need to be made. The right candidate will be experienced, organized, safety‑conscious, comfortable working independently when necessary, and committed to providing excellent service during what can be a stressful time for our customers. Join Clean Joe Restoration Clean Joe Restoration provides professional emergency restoration services for residential and commercial properties. We are looking for experienced restoration professionals who take pride in their work and want to grow with a strong, team‑oriented organization.

Qualified candidates with water mitigation experience and current IICRC certifications are encouraged to apply.

Job Responsibilities

• Respond to residential and commercial water‑damage emergencies.
• Perform water extraction, demolition, containment, cleaning, and structural drying.
• Evaluate affected materials and determine the correct mitigation plan.
• Set up, operate, and monitor air movers, dehumidifiers, air scrubbers, and other drying equipment.
• Take and record moisture readings throughout the job.
• Set drying goals and adjust equipment as conditions change.
• Identify possible mold or environmental issues and report them appropriately.
• Complete daily logs, photos, notes, and all required job documentation.
• Communicate professionally with homeowners, property managers, adjusters, and other stakeholders.
• Follow IICRC standards and company procedures.
• Keep job sites clean, safe, and organized.
• Assist with emergency and after‑hours losses when needed.
• Work closely with Project Managers and the mitigation team to ensure successful job completion

Required Qualifications

• Minimum 2-3 years of water mitigation/restoration experience
• Strong knowledge of water extraction, structural drying, moisture mapping, demolition, and equipment placement
• Experience using moisture meters and other water‑damage assessment equipment
• Ability to properly document mitigation jobs and drying progress
• Understanding of water categories, classes of loss, psychometrics, and drying principles
• Valid driver's license and acceptable driving record
• Ability to lift and move restoration equipment and perform physically demanding work
• Ability to work in occupied homes, commercial buildings, basements, crawl spaces, and other restoration environments
• Professional communication and customer‑service skills
• Ability to participate in an emergency/on-call rotation

Preferred IICRC Certifications

Candidates with additional IICRC certifications are strongly preferred, including:

• ASD - Applied Structural Drying
• FSRT - Fire and Smoke Restoration Technician
• Hands‑on, field‑based role working in residential homes, commercial buildings, basements, crawl spaces, and other affected environments.
• Frequent lifting, moving equipment, and performing physically demanding tasks in wet, humid, or confined spaces.
• Work independently and alongside Project Managers and mitigation team members to complete jobs safely and efficiently.

Schedule

• Full‑time position with a standard schedule.
• Must participate in an on‑call rotation for emergency, after‑hours, and weekend losses.
• Required to respond promptly to urgent property‑damage situations.
• Reliable transportation and consistent availability are essential
• 401k matching
• Paid Time Off
• Paid Holidays
• Occasional Overtime Opportunities
• Employee Assistance Program includes Teladoc & Touch-care.

Equal Employment Opportunity

We are an equal opportunity employer. This means we do not discriminate in employment decisions or policies in violation of law on the basis of any legally protected status. What is a legally protected status varies depending on applicable local, state and federal laws, but may include race, color, national origin, citizenship status, creed, religion, sex, age, marital status, etc.