Water Mitigation Project Manager

ServiceMaster RRH; North Richland Hills (TX); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Opportunity for advancement

Training & development

Company parties

Job summary

ServiceMaster RRH is hiring a Water Mitigation Project Manager to oversee restoration jobs in the DFW area. You will run projects from first visit to completion, supervise technicians, ensure scope and budget alignment, and serve as the primary contact for customers and adjusters.

You will coordinate with insurance processes, document activities, and ensure quality from start to finish while maintaining strong communication with clients and teammates.

Qualifications

• IICRC WRT certification is required (ASD preferred).
• 3+ years in restoration, including team management of 2+ people.
• Experience with restoration work both with and without insurance.

Responsibilities

• Manage assigned residential and commercial mitigation jobs from starts to finish.
• Inspect and scope jobs on-site, monitor drying, demolition, and restoration activities to stay on budget and timelines.
• Supervise on-site technicians and assist in training new team members.
• Explain the drying process and next steps to customers using printed materials.
• Coordinate with adjusters in person or remotely to support scope and reimbursements.
• Document all entries with notes and photos and track billable events.
• Perform quality inspections at completion and collect customer signatures and payments when needed.

Skills

Customer service

Team leadership

Communication

Data entry

Education

IICRC WRT certification

Tools

Tablet/phone data entry

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Company parties
• Dental insurance

Water Mitigation Project Manager

$23.50-27 / per hour + overtime and On-call rotation

Want to own the production side of restoration jobs and make a real difference for customers on their worst days? ServiceMaster TEAM is hiring a Mitigation Project Manager to run waterprojects in the DFW area. You'll manage jobs from first visit to completion: overseeing the technicians on site, keeping each job on scope and on budget, and being the main contact for customers and adjusters. We're a full-service restoration company, so you'll work alongside all of our teams.

What You'll Do

• Run assigned residential and commercial mitigation jobs: review work orders and make sure the right equipment and supplies are on the truck and on site
• Scope and inspect jobs on site and monitor drying, demolition, and other restoration activity to keep quality, budget, and timelines on track
• Supervise the technicians assigned to your jobs and help train new team members
• Explain the drying process and next steps to customers in person, using printed materials as a guide
• Work with adjusters in person, by phone, and virtually to resolve questions and support scope, supplements, and reimbursement
• Document every job with clear notes and photos, track personnel and resources used, and communicate all billable events
• Complete quality assurance inspections at job completion and collect customer signatures and payments when needed

What you bring

• IICRC WRT certification (required); ASD preferred
• 3+ years in the restoration industry, including experience managing a team of 2 or more
• Knowledge of restoration work both with and without insurance
• Strong communication and customer service skills, and the composure to work through difficult situations
• Comfort entering data on a tablet or phone
• Ability to prioritize and meet deadlines, working independently or with a team
• Valid driver's license with a satisfactory driving record
• Availability for an on-call schedule

What we offer

• $23.50-27 per hour] [+ overtime / on-call rotation]
• Health, vision, dental, and more
• Work that helps families and businesses recover

Physical requirements: Move up to 50 lbs often; stand, walk, squat, crawl, and crouch for extended periods; work in varied indoor and outdoor conditions; and wear a respirator that seals to your face. Reasonable accommodations may be made for individuals with disabilities.

Compensation: $23.50 - $27.00 per hour

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of the solution.

Our environment is a diverse community where successful people work together to achieve common goals.