Water/Fire Restoration Technician/Laborer

Rainbow Restoration; Lansdale (Montgomery County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Dental insurance

Job summary

Rainbow Restoration is seeking a restoration technician in Lansdale to handle carpet, upholstery and fabric restoration after water, smoke or fire damage. You will join a team that values respect, integrity and customer focus while helping families, and contributing to service excellence across locations.

You are self-motivated, thrive in a fast-paced environment, and can manage time to meet deadlines. A valid driver’s license and strong communication skills are essential; lifting up to 100

Qualifications

• Restoration or construction experience is helpful but not required.
• Valid driver's license is required.
• Ability to lift up to 100 pounds on occasion.
• Basic computer literacy and familiarity with common software.

Responsibilities

• Become proficient in water restoration, mold remediation, and fire damage clean-up.
• Establish and maintain a service schedule to ensure timely delivery of all tasks.
• Respond to water jobs and initiate water mitigation per IICRC standards and Rainbow process.
• Communicate scope of work to customers and review paperwork.
• Maintain restoration and cleaning equipment and keep it ready for use.
• Assist with marketing tasks to promote additional services.
• Cross-train in related positions as needed.

Skills

Excellent communication skills

Customer service mindset

Tools

Computer literacy

Spreadsheet software

Work processing software

Email/CRM familiarity

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Dental insurance

Established in 1981, Rainbow International® offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team!

As a restoration technician, you are a key team member responsible for the restoration of carpets, upholstery and draperies that have been damaged by water, smoke, fire, debris or other methods of damage. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities

• Become proficient in water restoration, mold remediation, and fire damage clean-up
• Establish and maintain a schedule to ensure all services are delivered in a timely manner
• Respond to water jobs and initiate water mitigation according to IICRC standards and Rainbow International's process
• Communicate with customers about scope of work and review necessary paperwork
• Maintain all company restoration and cleaning equipment, keeping them clean and properly maintained to be available at all times
• Perform marketing tasks to sell additional services or develop additional business as required
• Perform other duties as needed which may include cross-training in related positions

Job Requirements

• Restoration and construction experience helpful, but not required
• Valid Driver's License
• Able to occasionally lift and/or move up to 100 pounds.
• Computer literate, with working knowledge of work processing, business software and spreadsheet applications
• Excellent communication skills

Benefits:

Benefits package varies by location

Compensation: $18.00 - $22.00 per hour

At Rainbow International® Restoration we’re helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International® franchise might be the place for you. Because for our family, this isn’t just a job, it’s a calling.