Water/Fire/Mold Restoration Technician (Experienced)

ServiceMaster Clean of Fraser Valley; Greenville (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team of Restoration Technicians at a leading company in disaster restoration. This role is vital in helping clients recover from traumatic events, ensuring expert performance in water, fire, and mold remediation. With a strong emphasis on customer service and teamwork, you'll receive ongoing training and development opportunities to advance your career. If you have a passion for helping others and a commitment to excellence, this position offers a rewarding path where your contributions make a real difference. Embrace the chance to grow within a supportive environment that values your skills and dedication.

Benefits

Company parties

Competitive salary

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• 3+ years in water/fire/mold restoration industry required.
• IICRC certifications preferred or willingness to obtain.

Responsibilities

• Perform tarping, board up, and water/fire mitigation services.
• Ensure excellent customer service and quality control.
• Assist team members and maintain organized equipment.

Skills

Water Restoration

Fire Restoration

Mold Remediation

Customer Service

Team Collaboration

IICRC Certification

Attention to Detail

Education

High School Diploma

Tools

Mitigation Equipment

Environmental Services Tools

Job description

Benefits:

• Company parties
• Competitive salary
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Reports To: Owner

What does a Lead Restoration Technician with Paul Davis do?

• Make a difference for others that have had a disaster strike their property
• Take pride when you complete mitigation projects on budget with exceptional customer experience
• Be empathetic and show a sense of urgency while communicating through modern technology

Why Join The Team?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving Restoration Technicians the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Restoration Technicians are leading their peers to be first on site after disasters strike (i.e. floods, fires) and will be relied upon to work alongside and direct mitigation crews to restore the property. You are essential to coordinate teams effectively and ensure that jobs are performed profitably.

Values:

Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision:

To provide extraordinary care while serving people in their time of need.

Mission:

To provide opportunities for great people to deliver Best in Class results.

Why The Team Needs You?

Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a Restoration Technician if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve performance of your team!

Team Compensation and Benefits:

• Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Monthly cross-training opportunities to advance your career
• Paid training - we are firm believers in the value of continuing education and industry certifications
• Great culture and team dynamic
• Hourly pay: $22.00 to $28.00/hour based on experience and certifications

Team Qualifications (Requirements):

• MUST have at least 3+ experience within the water/fire/mold restoration industry
• Preferred candidates should have IICRC certifications, or have the relevant experience to quickly obtain IICRC certifications
• Desire to join a world-class team and contribute a positive attitude
• Dedication to customer service
• Ability to work with others from diverse backgrounds
• Fluent in English; Spanish is a plus, but not required
• Valid driver's license with a clean record
• Have the ability to work nights/weekends and overtime, if needed
• Desire to continually learn new things

Role on the Team (Job Responsibilities):

• Ensuring expert performance of tarping, board up, water and fire mitigation and remediation, mold remediation, and environmental services in accordance to Paul Davis and industry specifications.
• Focus and dedication to providing excellent customer service.
• Assist other team members when needed and foster a positive working relationship with other departments.
• Be a great representative of our brand!
• Ensure your co-workers are ready at all times and every morning to handle the day through a team huddle.
• Meet clients and adjusters on site to assist in issue resolution and provide professional opinions.
• Inspect job sites for quality control.
• Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
• Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
• Be accessible by phone and participate, as necessary, in the on-call schedule.

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!