Water Filtration Technician- On Call/As Needed

National Water Services, LLC.; St. Louis (MO); On-site; USD 62,000 - 76,000; Part time

Job summary

National Water Services, LLC. is seeking a dedicated Service Technician in Saint Louis, MO to provide preventative maintenance and on-site repairs for water-dispensing cabinets.

You will establish strong relationships with customers and store management while delivering exceptional service. The role requires knowledge of plumbing, electrical and mechanical systems, professional conduct, and the ability to work independently.

Qualifications

• Knowledge of plumbing, electrical, and mechanical equipment.
• Professionalism with strong time management; ability to work independently.
• Use of smartphone and emailing for reporting.
• Physical ability to bend, squat, climb stairs or ladders.
• Excellent English communication.
• Provide own transportation and tools for on-site visits.

Responsibilities

• Establish and foster positive relationships with customers and store management.
• Deliver exceptional customer service for a satisfying client experience.
• Perform preventative maintenance and repairs on water-dispensing cabinets (filters, UV lamps, batteries, upgrades).
• Troubleshoot and report readings from gauges, meters; detect leaks; use multi-meters and conduct water tests.
• Address repair needs including leaks, fittings, valves, tubing, and electrical components.
• Occasionally respond to emergency service calls; respond within 24–48 hours as required.
• Complete and submit paperwork for payment processing promptly.

Skills

Plumbing knowledge

Electrical knowledge

Mechanical equipment knowledge

Time management

Independent work

Customer service

Smartphone usage

English communication

Own transportation

Own basic tools

Tools

Personal toolkit

Job description

Overview:

We are seeking a dedicated and reliable Service Technician to join our team in SAINT LOUIS, MO. As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

Job Duties:

1. Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
2. Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
3. Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
4. Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
5. Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
6. Being available for occasional emergency service calls, which may occur during regular or off-business hours. Our commitment is to have a skilled service technician on-site within 24-48 hours or sooner for urgent situations.
7. Ensuring timely completion and submission of all required paperwork for payment processing.

Requirements:

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English.
• Provide own transportation and tools for on-site visits.

Pay & Work Hours:

• Compensation: $45 - $55 per hour minimum, based on experience.
• Service Frequency: On Call, as needed.
• Employment Type: 1099 Independent Contractor position, offering no benefits.

Additional Information:

• Interviews will be conducted via Microsoft Teams video conferencing platform.
• Job offers are contingent on the results from a background check.
• Applicants must be 18 years of age or older to be considered for this position.