Water Filtration Technician- HVAC, Plumbing, & Electrical- As Needed/On Call

National Water Services, LLC.; Charlotte (NC); On-site; USD 62,000 - 76,000; Part time

Job summary

National Water Services, LLC. in Traverse City, MI seeks a dedicated Service Technician to perform preventive and emergency maintenance on water dispensing cabinets.

Responsibilities include ensuring customer satisfaction, performing proactive maintenance, and timely reporting of readings. The role requires knowledge of plumbing, electrical, and mechanical equipment, strong time management, and the ability to work independently.

Qualifications

• Knowledge of plumbing, electrical and mechanical equipment.
• Excellent time management and ability to work independently.
• Own transportation and tools for on-site visits.
• Fluent English communication.
• Smartphone and email proficiency.
• Physical ability to bend, squat, climb stairs or ladders.

Responsibilities

• Establish relationships with customers and store management and provide service.
• Deliver exceptional customer service for clients.
• Perform proactive maintenance: filter replacements, UV lamp installations, battery changes, upgrades.
• Troubleshoot gauges, flow meters, leaks; use multi-meters and conduct water tests.
• Address repairs: leaks, fittings, valves, wiring and components.
• Occasionally respond to emergency calls; on-site within 24–48 hours for urgent needs.
• Complete paperwork for payment processing.

Skills

Plumbing knowledge

Electrical systems

Mechanical equipment

Time management

English communication

Tools

Smartphone

Multi-meters

Water sampling kits

Job description

Job Title: Service Technician

Job Description

Overview:

We are seeking a dedicated and reliable Service Technician to join our team in Traverse City, MI. As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

Job Duties:

1. Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
2. Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
3. Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
4. Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
5. Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
6. Being available for occasional emergency service calls, which may occur during regular or off-business hours. Our commitment is to have a skilled service technician on-site within 24-48 hours or sooner for urgent situations.
7. Ensuring timely completion and submission of all required paperwork for payment processing.

Requirements:

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English.
• Provide own transportation and tools for on-site visits.

Pay & Work Hours:

• Compensation: $45 - $55 per hour minimum, based on experience.
• Service Frequency: On Call, as needed.
• Employment Type: 1099 Independent Contractor position, offering no benefits.

Additional Information:

• Interviews will be conducted via Microsoft Teams video conferencing platform.
• Job offers are contingent on the results from a background check.
• Applicants must be 18 years of age or older to be considered for this position.