Water Education Center Program and Facility Supervisor

Central Arizona Project; Phoenix (AZ); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

4-10 Mon-Thur schedule

Part-time remote after onboarding

Tuition reimbursement

9 paid holidays

Paid vacation & sick time

Relocation benefits

Public Student Loan Forgiveness (PSLF)

12 weeks paid Parental Leave

Medical, Dental & Vision

Life insurance, LTD, Short-term  >

Job summary

Central Arizona Project (CAP) is seeking a Program and Facility Supervisor to manage the Water Education Center. You will ensure safe operations, maintain exhibits, and coordinate schedules and events that engage diverse audiences and school groups across CAP’s service area.

You will collaborate with facilities, IT, security, and education teams to deliver high-quality educational programming and strong visitor experiences, while building partnerships with government, research, and community

Qualifications

• Bachelor’s degree requirement in public administration, facilities management, event management, education, or related field.
• Minimum of 7 years of experience in facility operations, event coordination, or program management.
• Strong organizational and scheduling abilities with excellent customer service.
• Ability to coordinate logistics across teams and external partners.
• Familiarity with facility scheduling systems and event coordination tools.

Responsibilities

• Oversee daily operations of the Water Education Center to provide a safe, welcoming environment for visitors and staff.
• Coordinate with CAP Facilities, IT, Security and internal teams to ensure readiness and issue resolution.
• Maintain interactive exhibits and displays, coordinating repairs, updates, and enhancements.
• Develop and maintain standard operating procedures for facility use and operations.
• Oversee master schedule for WEC spaces, including exhibit areas, meeting rooms, and event spaces.
• Coordinate with staff to manage space usage requests and align with CAP’s mission.

Skills

Strong organizational skills

Scheduling

Customer service orientation

Communication skills

Logistics coordination

Education

Bachelor’s degree in Public Administration, Facilities Management, Event Management, Education, or related field

Minimum of 7 years of experience in facility operations, event coordination, program management

Job description

About Central Arizona Project

Central Arizona Project (CAP) is a 336-mile system that supplies Colorado River water to central and southern Arizona. More than 6 million people rely on this supply. CAP employs nearly 500 people who enjoy a team-oriented and safety-focused work culture. The close community of a small company is driven to help fulfill our extremely valuable mission.

Hear what our employees are saying about working for CAP

Compensation & Benefits Package includes:

• Competitive Salaries
• Arizona State Retirement System - Pension
• 401(k)
• Medical, Dental and Vision
• Life insurance, LTD, Short-term disability
• 4-10 (Mon-Thur) work schedule
• Option for part-time remote work after successful 3-month onboarding
• Paid training & tuition reimbursement
• 9 paid holidays
• Paid vacation & sick time
• Wellness programs
• No benefits waiting period
• Relocation benefits
• Significant training and development opportunities
• Public Student Loan Forgiveness eligible employer
• 12 weeks paid Parental Leave

About the Responsibilities

The Program and Facility Supervisor is responsible for the day-to-day operations and overall coordination of the Water Education Center (WEC) at the Central Arizona Project (CAP). The WEC serves as a dynamic, public-facing facility designed to educate and engage diverse audiences on water and the role of CAP in Arizona’s water future.

This position ensures the facility, including interactive exhibit spaces, meeting and conference rooms, and public gathering areas is operated efficiently, scheduled effectively, and maintained to support high-quality educational programming and stakeholder engagement. The Program and Facility Supervisor works collaboratively across departments to develop and implement relevant programs to maximize use of the WEC, enhance visitor experience, and support CAP’s outreach and education activities.

Some of the duties include:

• Oversee daily operations of the Water Education Center to ensure a safe, clean, functional, and welcoming environment for visitors, stakeholders, and staff.
• Coordinate with CAP Facilities, IT, Security, and other internal teams to ensure operational readiness and timely resolution of issues.
• Monitor and maintain the functionality of interactive exhibits and displays, coordinating with vendors and internal teams for repairs, updates, and enhancements.
• Develop, implement and maintain standard operating procedures for facility use and operations.
• Oversee the master schedule for all WEC spaces, including exhibit areas, outdoor spaces, meeting rooms and conference/event spaces.
• Coordinate and prioritize internal and external requests for space usage, ensuring alignment with CAP’s mission and operational needs.
• Coordinate with appropriate staff and serve as the point of contact for facility reservations, logistics, and scheduling coordination, including housekeeping, protective services, and facility maintenance.
• Coordinate with staff to maintain scheduling systems and track facility utilization, trends, and performance metrics.
• Coordinate with management on issues that arise.
• Develop annual masterplan and relevant engaging programs and events to draw the public and school groups to the WEC.
• Develop and execute diverse and interesting year-round joint programming for the facility with key community organizations to attract continued and varied public engagement with the WEC.
• Oversee logistics for CAP-hosted programs, public events, stakeholder meetings, field trips, and educational experiences within the WEC.
• Provide on-site coordination during events, including setup, A/V support coordination, vendor management, and troubleshooting.
• Ensure spaces are configured appropriately to support a variety of program formats and audiences.
• Assemble subject matter experts to design and create a new multidisciplinary research and leadership community and program focused on addressing challenges of water security in the Southwest.
• Develop a framework and a curated environment for focused and creative thinking around programmatic goals.
• Serve as primary liaison and relationship manager for visiting scholars, executives, water leaders, and other experts.
• Develop and maintain partnerships with government, research, and business communities.
• Help deliver a consistent, high-quality visitor experience that reflects CAP’s commitment to education, transparency, and public service.
• Support front-of-house operations, including visitor flow, visitor safety, wayfinding, and general customer service.
• Identify opportunities to enhance engagement within the WEC through improved use of space, exhibits, and amenities. Develop survey and metrics to review and analyze effectiveness.
• Oversee CAP’s K-12 curriculum, ensure it is updated and relevant, develop programming to ensure schools in the 3-county service area are connected with the material via outreach programming and programming at the WEC facility.

About the Qualifications

• Bachelor’s degree in Public Administration, Facilities Management, Event Management, Education, or a related field.
• Minimum of 7 years of experience in facility operations, event coordination, program management, or a related field.

• Strong organizational and scheduling skills with the ability to manage multiple priorities in a dynamic environment.
• Excellent communication and interpersonal skills, with a strong customer service orientation.
• Ability to coordinate logistics across teams, departments, and external partners.
• Familiarity with facility scheduling systems and event coordination tools.
• Strong problem-solving skills and ability to respond effectively to operational challenges.
• Understanding of public-facing facility operations and safety protocols.

Required Certifications or Licenses:

• Must have a valid Arizona driver's license and maintain a good driving record. If candidate is hired from outside of Arizona, they will be required to obtain an Arizona driver's license.

Preferred Qualifications:

• Experience working in a visitor center, museum, education center, or similar public-facing facility.
• Familiarity with interactive exhibits or educational programming environments.
• Experience supporting multi-use public, educational, or stakeholder-focused facilities.
• Experience supporting stakeholder engagement, public outreach, or community-based programs.
• Previous leadership or supervisory experience.

Your Water, Your Future