Water Damage Restoration Technician

Hunter Super Techs - TurnPoint; Rockville (MD); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

401(k) with company match

Medical insurance 50% covered by you?

Company-paid IICRC certifications

CE and leadership development

Overtime opportunities

Career growth

Team-oriented environment

Job summary

Rainbow Restoration is seeking an Emergency Services Technician to respond to water, mold, fire, and storm losses for residential and commercial properties. You’ll perform water mitigation, structural drying, mold remediation, and demolition, using restoration equipment while ensuring safety and high-quality service.

The role requires hands-on work in fast-paced environments, with opportunities for overtime, training, and career growth within Rainbow Restoration.

Qualifications

• Experience in emergency restoration or field service is a plus.
• Strong customer service and communication skills.
• Ability to work in fast-paced, physically demanding environments.
• Willingness to be on-call and travel statewide.

Responsibilities

• Respond to residential and commercial emergency losses (water, mold, fire, storm).
• Perform water mitigation, drying, mold remediation, and basic demolition.
• Operate restoration equipment and document progress and moisture readings.
• Maintain safety, cleanliness, and regulatory compliance on job sites.

Skills

Teamwork

Customer service

Communication

Reliability

Safety awareness

Job description

Are you looking for a career where you can make a difference in people’s lives and the community? Do you want variety in your job, where every day is different? Do you enjoy being part of a team and rolling up your sleeves to achieve a common goal?If you said yes to the above, then we may have a great opportunity for you at Rainbow Restoration as an Emergency Services Technician!This is not just a job — it is an opportunity to build a long-term career within the Restoration Industry. We are looking for career-oriented individuals who are eager to learn, grow, and develop into future leaders within our organization. Many of our technicians go on to lead teams, manage projects, and grow into leadership roles throughout the company.The ideal candidate is self-driven, enthusiastic, hardworking, and motivated to make a quality difference within our territories while helping customers during some of the most difficult situations they may experience.The hourly rate is based on cost of living within the assigned territory as well as previous experience and certifications. The pay range for this role is between $18–$27 per hour. With overtime and emergency response opportunities, motivated technicians can earn an additional $3,000–$10,000 annually in overtime pay.Competitive PerksCompetitive Pay401(k) with Company Match50% of Medical Insurance Costs Covered by EmployerCompany-Paid IICRC Certifications & Continuing Education (including renewals)Career Growth & Advancement OpportunitiesHands-On Training & Leadership DevelopmentOpportunity for Overtime & Emergency Response IncentivesSupportive Team-Oriented EnvironmentPosition SummaryAn Emergency Services Technician is a key component of our restoration team, responsible for responding to residential and commercial property losses related to water, mold, fire, storm, and other emergency situations.This role focuses heavily on water mitigation, structural drying, mold remediation, containment, demolition, and disaster cleanup while helping customers restore their homes and businesses after unexpected losses.This position is ideal for someone who thrives in fast-paced environments, enjoys physical and hands-on work, takes pride in helping others, and can maintain urgency and professionalism during emergency situations.Duties & ResponsibilitiesRespond to residential and commercial emergency losses involving water, mold, fire, storm, and other property damagePerform water mitigation services according to IICRC standards and company proceduresBecome proficient in water extraction, structural drying, mold remediation, containment setup, demolition, and disaster cleanupOperate restoration equipment including air movers, dehumidifiers, extraction units, HEPA filtration devices, and moisture detection toolsWork with power tools and perform demolition work as needed throughout mitigation projectsMonitor drying progress and document moisture readings, equipment usage, and job updates accuratelyEstablish and maintain schedules to ensure services are completed efficiently and on timeCommunicate professionally with customers regarding scope of work, expectations, timelines, and necessary documentationMaintain accurate job documentation including notes, sketches, photos, and equipment countsEnsure job sites remain clean, safe, and compliant with company and OSHA standardsMaintain company vehicles, tools, and restoration equipment to ensure operational readinessParticipate in emergency on-call rotations including nights, weekends, and holidays as business demands requireTravel throughout state with potential overnight stays when needed to support operationsCross-train in related restoration services including contents cleaning, carpet cleaning, and reconstruction supportPerform additional operational duties and emergency response tasks as assignedRequirements & SkillsNot afraid to roll up your sleeves and get dirtyStrong work ethic with a positive, team-oriented attitudeEmpathy, professionalism, and strong customer service skillsEagerness to learn and grow within the Restoration IndustryAbility to work independently while also thriving in a team environmentComfortable working in emergency response situations and fast-paced environmentsStrong verbal and written communication skillsValid Driver’s License with a clean driving recordAbility to pass a drug test and extensive background screeningAbility to lift and/or move up to 100 poundsComfortable standing, walking, climbing, bending, and working at elevated heights or in confined spaces such as crawlspaces and attics while wearing PPEComfortable working around demolition debris, moisture-damaged materials, and varying environmental conditionsAbility to work overtime, participate in on-call rotations, and travel statewide as neededIICRC Certifications are a plus but not requiredWhy Join Rainbow Restoration?At Rainbow Restoration, we believe in investing in our employees and creating long-term career opportunities. We foster a supportive, team-oriented culture where hard work, initiative, growth, and leadership are recognized and rewarded.Every day presents a new challenge and an opportunity to help customers recover from unexpected property losses — and our team takes pride in making that happen.Looking for a career working with the best? Join the Rainbow Family!Rainbow Restoration provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Rainbow Restoration complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. Rainbow Restoration expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.