Water Damage Restoration Lead Technician

Lightspeed Restoration of Covington; Woodbridge (VA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Team-oriented culture

Community impact

Training programs

Upward mobility within the company

Competitive compensation

Retirement Savings

Disability Insurance

PTO benefits

Job summary

Lightspeed Restoration is seeking a Water Damage Mitigation Team Lead to oversee a crew for residential and commercial projects, including on-call emergency response. You will manage production, lead safety and quality, document work, and coordinate the team to meet scope and deadlines while providing mentorship and growth opportunities within the company.

The role requires 2–5 years of restoration experience with 1–2 years of leadership, and a current WRT certification.

Qualifications

• 2–5 years of restoration experience, water damage preferred.
• 1–2 years of leadership experience.
• Current WRT certification required for full-time/team lead status.
• Other industry certifications (IICRC, OSHA 30, MICRO CMI/CMRC) are a plus.

Responsibilities

• Respond 24/7 to emergency water damage mitigation as part of a rotating on-call roster.
• Manage production and perform hands-on work as required per scope of work.
• Provide strong leadership to ensure safe, timely, and profitable delivery.
• Document projects thoroughly (photos, contracts) and welcome feedback for improvement.
• Work safely in a team environment and enforce on-site safety measures.
• Coordinate a team to meet production goals.

Skills

Leadership

Customer Service

Communication

Self-starter

Education

WRT certification

IICRC

OSHA 30

CMI/CMRC

Tools

Xactimate

Smartphone usage

PC operations

Job description

Joining the Lightspeed Restoration team as a Water Damage Mitigation Team Lead is an excellent opportunity to continue to grow your career in the restoration industry! You will be joining a company at an exciting time as we grow our standard emergency services for water damage mitigation into a major part of our business. Help us take on the challenge of having a dedicated team for 24/7 water damage service calls at home, as well as responding when a major storm causes widespread damage in another part of the country. Between CAT events and the day to day water damage challenges at home, there will be plenty of excitement.

We are a veteran owned, family run, growing business dedicated to providing quality service to our community. In business locally for 7+ years, Lightspeed Restoration is a new brand with a well-established team and presence in the area. Our mission is to provide our customers with a sense of security and confidence as we help them navigate their restoration challenges by providing transparency, good value, and high quality workmanship. We treat our customers with respect and earn their respect and loyalty. We strive to provide employees with the tools and mentorship to achieve professional and life goals in a positive successful work environment. Individuals with industry training and proven leadership experience will find an opportunity to hone their current skills, improve as they face new challenges, and develop both their professional career as well as find personal growth.

Benefits

• Team-oriented culture
• Community impact
• Training programs
• Potential for upward mobility within the company
• Competitive compensation (based on relevant experience and current certifications)
• Retirement Savings, Disability Insurance, PTO benefits offered (full time employees only)

A Water Damage Restoration Lead Tech is responsible for overseeing and managing a crew for water damage mitigation, both during the work day and on an emergency basis (nights, weekends, holidays as needed). They will be managing job costs, production times, quality assurance and thorough documentation, as well as being responsible for a company vehicle and equipment. As needed, the Water Damage Restoration Lead Tech is also a working Field Technician who will supplement their water damage hours of work with our related service lines: mold remediation, air duct & dryer vent cleaning, etc. All of our services are provided for both residential and commercial customers. This is a full time position.

Primary Responsibilities

• Respond 24/7 to emergency water damage mitigation situations as part of a rotating on-call roster
• Manage the production, including hands-on work as required for water damage mitigation per written scope of work
• Provide strong leadership to ensure successful, safe, timely, and profitable project delivery and completion
• Provide thorough documentation on projects (i.e. photos, contracts, etc.) while being open to feedback on how to improve at all times
• Work safely in a team environment
• Ensures all safety measures are enforced on job site

Qualifications

• At least 2-5 years experience in restoration services (water damage preferred) (Required)
• 1-2 years of leadership experience (Required)
• WRT certification (Required to achieve full time/team lead status)
• Other industry relevant certifications that are current that can include: IICRC, ASCS, OSHA 30, MICRO CMI/CMRC
• Working knowledge of residential and / or commercial construction practices is a strong plus
• Must be a self-starter
• Able to work efficiently and effectively in a Team environment
• Excellent Customer Service skills
• Able to coordinate a team as an effective leader to achieve production goals
• Strong verbal and written communication skills
• Ability to read and interpret Xactimate reports required for scope of work
• Working knowledge of basic PC operations, smartphone usage, and ability to take clear photos for documentation
• Exhibit a professional, neat appearance
• Ability to lift 75 lbs
• Valid driver’s license with satisfactory driving record (Required)
• Successfully complete a pre-employment background check and drug test (Required)

Safety Gear Provided

• PPE
• Gloves (leather, nitrile, or coated cloth depending on application)
• Safety Glasses or Goggles
• N-95 Respirators, cartridges
• Poly Spun "Tyvek" style suits with hood and foot protection
• Shoe covers, Knee Pads, and Muck Boots
• Hard Hats, Ear Protection, and Steel Toe Shoes may be required, dependent on site application
• Fall protection for aerial work

We are a small, culture driven company that is committed to serving the community, helping employees grow, and develop successful careers. If you are looking for a company that values and rewards your dedication and hard work, this is the place for you.

Compensation: $20.00 - $24.00 per hour

Lightspeed Restoration franchises come to the aid of residential and commercial customers who have been impacted by water and fire damage and indoor air quality issues. Our technicians tackle water, fire, mold, and storm damage. No two jobs are alike so you'll get to take on new challenges every day.

Lightspeed provides paid training to bring technicians up to speed on industry best practices and the latest technologies. Technicians who demonstrate expertise and leadership skills can move into supervisor, estimator, and project manager roles.

If you're searching for a career that allows you to help people in their greatest time of need, makes a real difference in your community, and provides stability - consider joining the Lightspeed Restoration team. Our technicians are at the heart of everything we do. We're looking for people who find purpose in restoring homes and hope after disasters.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Lightspeed Restoration Corporate.